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Report Examines Emerging Innovations in Managed Long-Term Services and Supports for Family Caregivers

AARP Public Policy Institute

The paper—co-written by the AARP Public Policy Institute and Health Management Associates—highlights examples of how progressive managed care plans are supporting family caregivers who are caring for plan members with LTSS needs. The purpose of this paper is for plan administrators, policymakers, and community-based organizations to learn from one another and ultimately adopt these practices, resulting in better care for members and their family caregivers.

Understanding and addressing family caregivers’ roles and their needs is a key element of a high-performing LTSS system, because the family provides the lion’s share of LTSS to people who need help, given their limitations in carrying out daily living activities. Although not all family caregivers need help, many do.

This emerging innovations paper is part of a new series of the 2017 LTSS State Scorecard that highlights what LTSS innovations states and organizations are developing, piloting, or testing. This newly released paper and the CARE Act Summit build upon AARP’s history and ongoing commitment to supporting family caregivers.

The Scorecard and this paper—produced in collaboration with AARP Foundation, The Commonwealth Fund, and The SCAN Foundation—are located at

This report was co-written by Susan C. Reinhard, Wendy Fox-Grage, and Lynn Friss Feinberg of the AARP Public Policy Institute and HMA Principal Barbara Coulter Edwards, Senior Consultant Jim Downie, and Senior Consultant Debra Moscardino.

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