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Episode 3: Tech Innovation in Care Management

In this episode, we join a conversation between Meggan Schilkie, HMA Managing Principal, and Joe Macrillo, Chief Financial Officer of Huther Doyle, a Health Home in Rochester, NY with 41 Care Management agencies.

Joe talks about the implementation of an IT platform that eases the administrative burden on care managers so that they can focus on connecting their clients to needed services. Collaborative relationships are the primary drivers of Joe’s management style.  Valuing all input throughout process change has placed Huther Doyle in a position for success beyond COVID-19.

Resources mentioned in this episode:
Innovative Solutions


Annalisa Baker is a Senior Consultant in HMA’s New York office. She is a licensed clinical social worker and a member of HMA’s Behavioral Health Team that provides policy and operational expertise to non-profit providers, government agencies and a variety of healthcare stakeholders to navigate value-based financing and integrate behavioral health quality metrics and best practices into healthcare system reform efforts.

Theme Music
Wholesome by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/5050-wholesome
License: http://creativecommons.org/licenses/by/4.0/

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Find out more about this series at www.healthmanagement.com/podcast
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HMA is providing this podcast as a public service, but it is neither a legal interpretation nor a statement of HMA policy. Reference to any specific product or entity does not constitute an endorsement or recommendation by HMA. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by HMA employees are those of the employees and do not necessarily reflect the view of HMA or any of its officials. If you have any questions about this disclaimer, please click here.