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Webinar Replay: What Matters Most: Essential Attributes of a High-Quality System of Care for Adults with Complex Care Needs

This webinar was held on November 22, 2016. 

What are the Essential Attributes of a high-performing healthcare system for adults with complex care needs? The SCAN Foundation convened a working group of national experts that identified four “Essential Attributes,” based on person-centered care that serves the goals and needs of individuals, their families, and caregivers.

During this webinar, representatives from Health Management Associates, The SCAN Foundation, and leading quality measurement organizations will discuss how a growing understanding of the Essential Attributes of high-performing healthcare systems will impact quality reporting and measurement in the future – fostering systems of care that support the independence, health, and well-being of adults with complex care needs in the least restrictive settings possible.

Learning Objectives

  • Understand the four Essential Attributes of high-performing systems of care for adults with complex care needs, including the development of informed, compassionate, and accessible care systems that meet the medical and non-medical goals of individuals, their families, and caregivers.
  • Learn how quality measurement organizations are developing metrics that incorporate the Essential Attributes and focus on individuals, their families, and caregivers.
  • Ensure that technical quality metrics result in tangible person-focused care and outcomes for adults with complex care needs.

Bruce Chernof, MD, President, Chief Executive, The SCAN Foundation
Sarah Barth, JD,  Principal, Health Management Associates
Tracy Lustig, DPM, MPH,  Senior Director, National Quality Forum
Jessica Briefer French, MHSA, Assistant Vice President, Research, National Committee for Quality Assurance

Who Should Attend
Quality improvement experts; management of quality measurement organizations; executives of Medicaid managed care plans; clinical and administrative leadership of integrated delivery systems and other provider organizations; state and local Medicaid officials.