Briefs & Reports

‘Key Lessons from Hospitals with Low Readmissions’ in Readmissions News

The Commonwealth Fund

Sharon Silow-Carroll
Jennifer N. Edwards, DrPH

This article presents key lessons from an HMA study of hospitals that achieved exceptionally low readmission rates. Despite a growing knowledge base about how to reduce readmissions, there remains a great deal of variability in readmission rates across hospitals. This summary article is based on a longer report and case studies that identify clinical and operational strategies, as well as the organizational, cultural, and environmental factors that lead some hospitals to create or adopt ‘best practices’ and achieve greater success at reducing avoidable readmissions. Those reports are available for free download on The Commonwealth Fund’s quality improvement website at