February 21, 2014
National Association of Insurance Commissioners
The National Association of Insurance Commissioners (NAIC) report, “Strengthening the Value and Performance of Health Insurance Market Conduct Examination Programs: Consumer Recommendations for Regulators and Lawmakers” was created to serve as a resource that could offer guidance to lawmakers, regulators, the NAIC and others in light of the Affordable Care Act’s new consumer protections.
HMA Principal Dianne Longley conducted the research and authored this report for the NAIC. The report takes a look at market conduct examinations and highlights best practices.