Upcoming Webinar

1-2 p.m. EST

Relationship-Centered Care

A Healthcare Provider’s Guide to Patient Engagement, Shared Decision Making, and Improved Outcomes

Relationship-centered care is more than just a good bedside manner.  It’s an entire primary and behavioral care construct designed to foster patient engagement, shared decision making, and a deep collaborative approach between healthcare providers and patients.

During this webinar, HMA experts Margaret Kirkegaard, MD, Family Physician, and Jeffrey Ring, PhD, Health Psychologist, will provide a deep appreciation of the value of relationships in the provision of medical care, including data that illustrates the efficacy of the relationship-centered approach.  The webinar will also provide a roadmap for provider organizations striving to enhance relationship-centered care initiatives that involve providers, patients, and the entire medical and administrative staff.

Learning Objectives

  • Understand the psychology behind relationship-centered care and how it drives collaboration, shared decision making, and a team-based approach – in which the patient is part of the team.
  • Discover how relationship-centered care improves outcomes, reduces costs, and enhances patient and practitioner satisfaction.
  • Learn how relationship-centered care can ensure continuity for patients across the healthcare continuum and foster a more team-based approach among providers.
  • Assess the tools and techniques required to implement and monitor relationship-centered care initiatives among providers, office staff, and care teams.

HMA Speakers
Margaret Kirkegaard, Principal, Chicago
Jeffrey Ring, Principal, Southern California

Who Should Attend
Primary and behavioral healthcare providers, state policy officials, office medical staff, health plan executives, hospital executives, and others involved in continuity of care initiatives.