On February 16, 2017, HMA Information Services hosted the webinar, “Relationship-Centered Care: A Healthcare Provider’s Guide to Patient Engagement, Shared Decision Making, and Improved Outcomes.”
Relationship-centered care is more than just a good bedside manner. It’s an entire primary and behavioral care construct designed to foster patient engagement, shared decision making, and a deep collaborative approach between healthcare providers and patients.
During this webinar, HMA experts Margaret Kirkegaard, MD, family physician, and Jeffrey Ring, PhD, health psychologist, provide a deep appreciation of the value of relationships in the provision of medical care, including data that illustrates the efficacy of the relationship-centered approach. The webinar also provides a roadmap for provider organizations striving to enhance relationship-centered care initiatives that involve providers, patients, and the entire medical and administrative staff. Listen to the recording and:
- Understand the psychology behind relationship-centered care and how it drives collaboration, shared decision making, and a team-based approach – in which the patient is part of the team.
- Discover how relationship-centered care improves outcomes, reduces costs, and enhances patient and practitioner satisfaction.
- Learn how relationship-centered care can ensure continuity for patients across the healthcare continuum and foster a more team-based approach among providers.
- Assess the tools and techniques required to implement and monitor relationship-centered care initiatives among providers, office staff, and care teams.
The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.