With a big picture vision, Chad Basham understands the details and logistics necessary to get the job done. Chad works with payers, providers, health systems and states to implement meaningful and necessary innovations, systems, and processes. He translates data into understandable, meaningful answers for his clients, and uses his in-depth knowledge of systems interfacing and integration, outcomes measurement, workflow, and operations optimization to increase efficiency, productivity and accountability.
Having access to the right data, at the right time, and in the right way is crucial for sustaining successful operations. Chad has extensive expertise in building databases and data warehouses; performing complex data analysis and reporting; exchanging data between systems; extracting, translating and loading data; and establishing data governance.
Chad believes that telehealth is a key requirement to improving population health – making care more affordable, more accessible, and improving the patient experience. Chad has expertise in various forms of telehealth, including video presence, telepsychiatry, virtual counseling, store-and-forward, remote patient monitoring, and telemedicine medical devices. He has experience with technology evaluation, selection and implementation; contract negotiations; community and industry partnerships; patient and provider engagement; provider training; program evaluation and performance measurement; as well as physical space and logistical design.
Prior to joining HMA, Chad was chief information officer for Evergreen Health, Inc., a commercial health insurance payer in Maryland. Chad provided management over numerous TPAs and other vendors. He worked to partner with provider organizations and health systems to pilot innovative insurance designs. Chad executed data interfaces with CRISP, pharmacy benefit managers, and healthcare diagnostics companies to supplement claims and demographics data – allowing for targeted population health and disease management campaigns. As the head of IT for Evergreen Health Care, a primary care provider organization, Chad implemented the EHR, established interfaces with CRISP and the Maryland immunization registry, and established provider work flows.
Chad was previously director of IT for the Maryland Department of Health and Mental Hygiene, where he played a vital leadership role in health IT and delivery system reform initiatives. He oversaw the implementation of a certified statewide EHR, billing, and practice management system for behavioral health providers, which allowed for a secure consent-driven means for electronically sharing treatment information. He was a key architect of Maryland’s nationally recognized prescription drug monitoring program – making prescription dispensation data available through the state-designated health information exchange, CRISP. Additionally, Chad was instrumental in establishing a virtual counseling platform for substance abuse treatment, a project which helped eliminate barriers to care while improving retention and reducing recidivism. Chad supported the establishment of recovery supports, peer supports, reentry programs, and opioid overdose prevention strategies for the state.
Chad received his bachelor’s degree in information systems from Frostburg State University.
Chad has a love for all things food, from eating and cooking to health and culture. Mix food with the great outdoors, and you’ll find a smile on his face.