- Personal Email: INTERNET
- Home Phone: (212) 575-5929home
Dr. Karen Scott collaborates with policy and clinical leaders to support improved population health, through bridging delivery systems, quality improvement, and social determinants of health. Throughout her career, Dr. Scott has directed initiatives at the local and national levels, including successfully leading system-wide improvement collaboratives, developing high-functioning hospital quality departments, and implementing patient safety programs.
Strategically, Dr. Scott aligns quality improvement, measurement, and clinical operations with alternative payment models and value-based payment programs. She works with public health and delivery system leaders to redesign care and promote health equity for the most vulnerable populations.
Dr. Scott joined HMA from the U.S. Department of Health and Human Services, Office of the Assistant Secretary for Health, where she served as chief medical officer. In this role, she developed policy recommendations and coordinated population-based public health and science initiatives across various agencies. She partnered with the Indian Health Service to design and implement a leadership framework for quality and patient safety for the 27 federal hospitals and 60 clinics providing healthcare to over 2 million American Indians and Alaska Natives. Dr. Scott concurrently served as interim acting director of the Office on Women’s Health.
At NewYork-Presbyterian Hospital, Dr. Scott oversaw the quality innovation and improvement department, and was responsible for developing improvement initiatives in clinical quality, efficiency, and patient safety, which included leading the significant events and root cause analysis program and conducting regular safety culture surveys. She led large multidisciplinary teams to raise and maintain performance on all CMS publicly reported inpatient quality measures, improving performance to a 95 to 100 percent range – placing the academic medical center in favorable position for value-based purchasing initiatives.
As deputy chief medical officer for the New York City Health and Hospitals Corporation, the nation’s largest municipal public hospital system, she developed the first system-wide quality improvement program. Through the introduction of new models for managing chronic disease in ambulatory care, Dr. Scott and her team attained significant improvements in access to preventive care for diabetics and increased the share of the population with diabetes in control.
During her ten-year tenure at the Commonwealth Fund, Dr. Scott implemented and managed over 135 board-level projects, extensively promoting minority and women’s health and access to care, which represented over $31 million in grant funds. In 2002, Dr. Scott received the Healthcare Hero award from the Congressional Black Caucus.
Dr. Scott currently teaches a graduate-level quality improvement course at New York University Wagner School of Public Service. Additionally, she trained and serves as faculty with the Institute for Healthcare Improvement (IHI).
Dr. Scott is a board-certified physician. She received her M.D. from Cornell University Medical College and completed her residency in preventive medicine at Johns Hopkins. She received her bachelor’s degree at Harvard University and Master of Public Health at Bloomberg School of Public Health at Johns Hopkins University.
Karen lives in NYC with her husband Ross and is the proud mom to Lauren and Austin. She loves to travel – always looking to find great food and beautiful beaches.