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Kathy Ciccone has led implementation of large-scale patient safety, performance improvement, regulatory, and value-based payment initiatives across hospitals, physician practices and health systems. Skilled in policy development, issue advocacy and coalition building at the national, state and local levels, Kathy convenes and unites diverse stakeholders toward common goals. A seasoned healthcare executive and registered nurse with a doctorate in public health, Kathy brings both business and clinical perspective to client projects.
Kathy came to HMA from the Healthcare Association of New York State (HANYS), the state trade group representing not-for-profit and public hospitals, health systems and continuing care organizations. As executive director of the HANYS Quality Institute, she shaped healthcare quality improvement and patient safety legislation, regulation, research, educational programming, and product development for nearly 30 years.
During her tenure, Kathy secured more than $35 million in grants/contracts and led a wide range of performance improvement projects to reduce readmissions and hospital-acquired conditions and to increase patient engagement. She is recognized for her innovative approaches in implementation of programs to improve the delivery of healthcare and her expertise in translating healthcare policy into sustainable practices.
Kathy introduced new tools to support value-based purchasing and payment and contributed to multiple publications on performance measures and hospital report cards. She engaged health systems and clinicians in creating a coordinated infrastructure for breast cancer services. She partnered with physician practices to advance clinical training and evidence-based models of care, assisting 1,200 providers to achieve NCQA Diabetes Recognition and 400 physicians to earn electronic fetal monitoring certification.
Kathy simultaneously served as co-director for the New York State Partnership for Patients (NYSPFP), a CMS initiative to reduce hospital-acquired complications by 40 percent and preventable readmissions by 20 percent. Kathy engaged nearly every hospital in the state, earning NYSPFP national recognition from CMS for its accomplishments.
Kathy has also shaped the national and state quality improvement and patient safety conversation, serving on advisory committees and workgroups sponsored by the NYS Department of Health, American Hospital Association, Centers for Disease Control, The Joint Commission, Agency for Healthcare Research and Quality, and Centers for Medicare and Medicaid. She has expertise in Just Culture, patient satisfaction, and high-reliability healthcare certification.
Kathy earned her doctorate in public health, master’s degree in business administration and bachelor’s degree in public affairs from the State University of New York at Albany.
Kathy enjoys kayaking (except for the occasional toss into the cold water), and her best Mother’s Day ever – ziplining through the Catskills.