Margaret Williams, BS, RN, CHCQM
Los Angeles, CA
Margaret Williams has over 20 years of experience as a health plan leader, with extensive expertise developing, implementing, and coordinating quality related activities and objectives in the managed care, medical group, and health plan arenas.
Overseeing day-to-day operations for various quality departments, she developed vast experience in a number of areas, including Credentialing, Clinical Quality, Risk Management, Appeals and Grievances, Delegation Oversight, and Utilization Management. She is skilled at facilitating evaluation and maintenance of systems and strategies to support NCQA accreditation, as well as compliance with state and federal regulations.
Prior to joining HMA, Margaret served as the associate vice president of Quality Improvement for Care1st Health Plan/Blue Shield California. She integrated knowledge of various regulatory requirements and directed leadership in order to deliver high audit scores and 100 percent compliance with state, federal, and national accreditation requirements.
Previously, Margaret was the Clinical Quality consultant for United Healthcare’s Las Vegas markets. In prior roles with United Healthcare, she served as clinical director of Quality Management and as manager of Quality Management.
Margaret is licensed as a Registered Nurse in the State of California and has Health Care Quality Management certification.
Margaret received her Associate of Science in Nursing from Shawnee State University in Portsmouth, OH, and her Bachelor of Science degree in health care management from the University of St. Francis in Joliet, IL.
She enjoys her free time exploring nature with her husband and reading.