A transformational health and human services leader, Suzanne Rabideau has more than 25 years of experience working with, and inspiring individuals, youth, families, organizations, and communities to reach their health and health system goals. Her career has included working as a mental health and family therapist, a state Medicaid leader, as chief executive officer for a behavioral health provider organization specializing in crisis services, and as a health and human services consultant.
Suzanne’s focus of work at HMA covers delivery system design including integrated approaches, system collaborations, learning communities, clinical practice, and operational transformation within and between health and human service providers. Suzanne is skilled at working with others to design approaches that deploy high touch, high tech and high support approaches. She delights in helping others align clinical, operational and financial strategies to achieve goals.
Before joining HMA, Suzanne was a successful independent consultant and business owner. Her client work included supporting Medicaid agencies, national managed care organizations, and provider organizations to develop and implement programs in line with new value-based approaches. She also helped clients write and win proposals for Medicaid, facilitated tech-enabled innovative client services, facilitated community coalitions and provided interim leadership during times of transition.
In addition, she served as president and chief executive officer for the Crisis Response Network, a startup that became a national leader in crisis response services including call center, community response, crisis urgent care, and in-patient programs. Suzanne led the implementation of tech-enabled solutions to support evidence-based practices and meet and exceed operational and clinical outcomes.
She previously served the state of Arizona as a senior policy advisor for Medicaid programs where she led state agency projects, including implementing the largest behavioral health managed care Medicaid contract in the country. She also designed and directed the restructuring of the state’s behavioral health regularizing documents. Also, she was part of a team charged with implementing a redesign of the state Medicaid behavioral health delivery system. The work allowed providers such as the Boys and Girls Club and homes health providers to add services including peer and family support services and living skills.
She has a Master of Business Administration in healthcare management from Western International University, a Master of Arts in family therapy from Ottawa University and a bachelor’s degree in psychology from Arizona State University.
Suzanne is an avid mariner and enjoys spending her free time on any kind of boat including a kayak, sunfish sailboat, cruiser or cruise ship.