Care Coordination Integration Archives - Health Management Associates

Bren Manaugh

Bren Manaugh is a seasoned healthcare leader and specialist in organizational and systems transformation. Bren has expertise in innovative strategies for serving the safety net and complex care populations, with extensive experience with the justice system. She effectively engages stakeholders across systems to develop and drive person-centered, culturally responsive, and trauma-informed care to optimize outcomes and reduce costs.

Bren currently directs HMA’s projects in California and Illinois supporting implementation of evidence-based addiction treatment in more than 50 counties. She has provided consultation support to jails, counties, providers and health systems in multiple counties and states supporting implementation of evidence-based clinical treatment and services for persons with behavioral health and complex conditions. Her work has included providing practice transformation technical assistance and coaching to behavioral health and primary care providers as a clinical subject matter expert and coach expanding access to substance use disorder treatment, including medication assisted treatment (MAT) for opioid use disorder. She brings together community providers, hospitals, peer supports and the criminal justice system to improve service delivery and coordination and quality. Bren is at the leading edge of community innovations to improve law enforcement and emergency response to people challenged by these issues. She conducted an analysis and created a report and community guide for Arnold Ventures for communities developing BH crisis and law enforcement diversion solutions. Her work with community systems of care includes engaging stakeholders, formulating common aims and implementation plans and developing data sharing and evaluation structures.

Prior to joining HMA, Bren was vice president of adult services at a large public BH agency in San Antonio where she developed and administered programs in the nationally recognized Bexar County Restoration Center and Diversion Program partnering with multiple hospitals, city and county leadership, and the criminal justice system. She oversaw operations across a continuum of mental health and substance use disorder services, and in partnership with the Sheriff, Police Department, County and Courts, across the entire sequential intercept map.

Bren’s approach engages multiple stakeholders and decision makers to generate innovative strategies that produce results. She is a licensed clinical social worker and certified clinical supervisor and a certified clinical trauma specialist.

Nancy Jaeckels Kamp

An innovator who excels at change management, Nancy Jaeckels Kamp knows how to help clients navigate today’s challenges to ensure future success.

A veteran coach and consultant for performance improvement and Lean Thinking, Nancy helps organizations improve processes and outcomes. She has experience designing training within and across organizations, securing funding, and managing programs.

Nancy has more than 25 years of experience in direct patient care, health care administration, and quality and safety improvement in ambulatory, inpatient and long-term care. Throughout her career she has led the way in the design, funding and implementation of programs to improve the delivery of health care.

Prior to joining HMA, Nancy was president of her own healthcare integration consulting company. She helped guide a number of behavioral health integration projects, including creation and implementation of business strategies within behavioral health clinics. Nancy also has led and facilitated numerous multi-stakeholder collaboratives for a wide array of quality improvement projects.

For the 15 years prior to starting her own business, she served as vice president of the Institute for Clinical Systems Improvement in Minnesota. In that role Nancy led numerous behavioral health integration projects specific to depression, substance misuse and abuse, and medical home implementation with behavioral health and chronic disease management.

Nancy is a certified professional in healthcare quality, quality and organizational excellence, and change management and has served two terms as president of the Minnesota HealthCare Quality Professionals.

She earned her Bachelor of Applied Science degree from Kaplan University.

Nancy enjoys hanging out in her roof-top urban garden with her basset hound, Gordie. She also is an avid sports fan, loves to run, do yoga and Zumba, and travel to new places.

Missy Garrity

A diversified and experienced project manager and healthcare leader, Missy Garrity has helped clients, including states, health plans, and other healthcare and nonprofit organizations, succeed in a variety of projects and programs. She has successfully led large, strategic projects related to delivery system and payment reforms including new health plan start-ups, systems implementation and replacements, operational process improvements, and clinical program implementation.

Since joining HMA in 2016, Missy has supported clients on a diverse collection of complex projects. Her project portfolio includes implementation of a new Medicaid long-term services and supports (LTSS) health plan in Florida where her oversight extended to credentialing, network development, information technology (IT) systems, member eligibility, claims payments, and care management programs.

She has also led teams to successfully gain accreditation by AAAHC, Centers for Medicare & Medicaid Services (CMS) Dual Eligible Special Needs Plans (D-SNP) application approval, and contract award as a Medicaid Managed Care Plan.

Missy works closely with clients, maintaining close and careful communication to ensure a high-quality deliverable suitable for public release including a Delaware strategic planning project for the State Innovation Model (SIM) grant under CMS oversight. She works with all levels of project staff to assure controls are in place to quickly remove barriers to progress, preventing schedule slippage and keeping projects within budget.

Before joining HMA, Missy was senior director of the Enterprise Project Management Office at the Commonwealth Care Alliance, a leading health plan for members with dual eligibility for Medicare and Medicaid. Prior to the Commonwealth Care Alliance, she led the Blue Cross and Blue Shield of Massachusetts Health Services Division redesign, a two-year project for which she implemented system replacement and redesign, care management systems, operations process improvement, care management functions, and program redesign.

As an independent consultant, Missy also guided initiatives for local health plans and for state government that involved the implementation of care management systems, quality and cost trend reporting systems, all-payer claims data bases, strategic planning, and organizational redesign.

She earned master’s degree in business administration from Northeastern University, and a bachelor’s degree in biology from Regis College. Missy is former chair of the Hallmark Health Patient and Family Advisory Council, a member of the Project Management Institute’s local Mass Bay Chapter, and former president of the Women in Health Care Management board of directors. She is certified as a project management professional by the Project Management Institute.

Ellen Breslin

A seasoned consultant, Ellen Breslin draws upon her nearly 30 years of experience and expertise in health policy, with a commitment to payment and delivery reform and to improving outcomes for persons with disabilities.

As an independent consultant for nearly 10 years, Ellen provided extensive financing and policy expertise to an array of clients including states, health plans, and providers on major state and federal payment and delivery reforms including the Medicare-Medicaid Capitated Financial Alignment Initiative. Her portfolio of work also includes development of the financing model for a State Innovation Models (SIM) Initiative grant applicant, and creation of the state-required funds flow model for a New York organization as part of the Delivery System Reform Incentive Payment (DSRIP) Program.

Previously, she spent nearly two decades of her career in health policy positions for state and federal government with a focus on helping to improve access and care for persons with disabilities. At the state level, Ellen was the first director of managed care reimbursement and analysis for MassHealth, the Massachusetts Medicaid program. At the federal level, Ellen was a principal analyst for the U.S. Congressional Budget Office, where she worked on national health care reform and wrote analytic reports and testimony for Congress.

She is the co-author of several publicly-available reports for the Massachusetts Center for Health Information and Analysis (CHIA), the Massachusetts Medicaid Policy Institute (MMPI), the Massachusetts Disability Policy Consortium and the Mongan Institute for Health Policy, the Association for Community Affiliated Plans (ACAP), and Community Catalyst.

Ellen received her master’s degree in public policy from Duke University.

Ellen is a true Bostonian, with a deep love for her children, her mother, and her many siblings.

Karen Batia

Dr. Karen Batia is a licensed clinical psychologist with over 30 years of clinical and executive leadership experience in community-based healthcare. She specializes in bringing together different healthcare sectors, payers and providers including those that impact the social determinants of health to create integrated delivery models focused on population health strategies that improve health outcomes.

Since joining HMA, Dr. Batia has provided consultation to providers, hospitals and health systems, accountable care organizations, executive leadership and provider networks, and health plans regarding integrated service delivery, behavioral health redesign, care management, strategic planning, financing models, and managed care contracting.

Prior to consulting, Dr. Batia led the development of, and served as chief executive officer for, Together4Health, a care coordination entity comprised of 34 owner-organizations that includes hospitals and social service, primary care, and behavioral health providers across Cook County, Illinois.

Dr. Batia also served as executive director of Heartland Health Outreach and vice president of Heartland Alliance for Human Needs & Human Rights. In this capacity, she oversaw primary and oral health services, outpatient and residential mental health and addictions treatment, refugee health programs, cross-cultural interpreting services, and a continuum of other services. As executive director, she designed and implemented integrated health services in order to better position the agency to respond to healthcare reform.

She earned her doctorate and master’s degrees from the Gordon F. Derner Institute of Advanced Psychological Studies of Adelphi University, Garden City, New York, and her bachelor’s degree from the University of Michigan.

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Bren Manaugh