Amy Bassano

Amy Bassano

A senior executive and nationally recognized health policy expert, Amy Bassano has more than 20 years of experience developing organizational vision and strategic plans, designing, and implementing payment systems, and driving change in the healthcare delivery system.

She joins HMA as managing director of Medicare services after serving as the deputy director for the Center for Medicare and Medicaid Innovation (CMMI) at the Centers for Medicare & Medicaid Services (CMS).

As senior executive at the CMMI, she oversaw the development and implementation of value-based purchasing models for both Medicare and Medicaid including accountable care organizations, bundled payment programs, and specialty initiatives in oncology, kidney care, prescription drugs, state-based models and dual eligibles. Additionally, she collaborated with states, health plans, purchasers, and international organizations to lead the national and international movement to value in healthcare.

In her more than 15 years at CMS, she served in various Medicare leadership roles including as director of the Hospital and Ambulatory Policy Group. In that role she developed and implemented hospital, physician, Part B prescription drugs, clinical laboratory, and other acute care payment policies, oversaw  regulatory and sub-regulatory requirements for these providers and suppliers. She also led implementation of multiple major pieces of legislation including the Affordable Care Act for the payment systems in the policy group. She previously served as director of the divisions of Practitioner Services and Ambulatory Services and in the Office of Management and Budget.

Amy earned a Master of Policy Studies from John Hopkins University and a bachelor’s degree in history from Tufts University.

Craig Schneider

Craig Schneider has been a leader in developing and implementing payment reform strategies and engaging stakeholders across the healthcare system to improve care and value for nearly 30 years. His work is centered in consumer engagement and promoting efficiency and quality and he is experienced in the for-profit, not-for-profit, and public sectors.

In recent years he has led several learning and diffusion projects for the Centers for Medicare & Medicaid Services (CMS) Innovation Center including the Emergency Triage, Treat, and Transport Learning System; the Accountable Health Communities (connecting clinical care to social determinants of health) Implementation, Monitoring, and Learning Systems project; and the Learning Systems for Accountable Care Organizations contract.

In addition, Craig has also served as an implementation researcher for the Health Care Innovation Awards at two sites –one focused on palliative care and the other on care for advanced kidney disease. Previously, as director of healthcare policy at the Massachusetts Health Data Consortium, he co-chaired the Chief Information Officers Forum and several learning collaboratives comprised of payers, providers, purchasers, government officials, and advocacy organizations to address challenges such as payment reform, electronic health record implementation, care transitions, health information exchange, and quality reporting.

Dr. Schneider also worked at the CMS Boston Regional Office for 14 years on provider reimbursement, quality improvement, beneficiary services and outreach, and healthcare reform. Based upon this diverse experience, Dr. Schneider was selected as the CMS liaison to the Bridges to Excellence and Prometheus private sector pay-for-performance initiatives. He joined CMS as a presidential management fellow and in this role worked for Senator Edward M. Kennedy on President Clinton’s healthcare reform legislation.

He is active in the national organization and New England chapter of Healthcare Information and Management Systems Society and is co-chair of the National Association of Health Data Organizations Program Committee. He earned a doctorate in Health Policy from the Brandeis University Heller School for Social Policy. Additionally, he earned a Master of Business Administration and a bachelor’s degree in English, both from Boston University.

Alicia Chatman

Alicia Chatman is an experienced and accomplished healthcare leader with expertise in hospital and ambulatory operations, as well as academic medical center management. Her expertise includes operations management and performance improvement, practice redesign, system integration including electronic medical records (EMR)/electronic health records (EHR) implementation, physician practice management and leadership and operational and supply chain readiness.

She has served in several leadership positions, including administrator and senior director, prior to joining HMA. Most recently, she was division administrator for the Division of Digestive Diseases at Emory University, overseeing both the healthcare and research operations. During her time with Emory, Alicia was responsible for strategic planning, fiscal planning, and staffing and human resources operations. Prior to Emory, she worked as a senior director with Health First (HF) on the Space Coast of Florida. Working with HF, Alicia was responsible for a multidisciplinary clinic with more than 30 doctors and advanced practice providers. She also served in a leadership role with Carolinas Healthcare System (now Atrium Healthcare) in Charlotte, N.C. and Tallahassee Memorial Hospital in Tallahassee, FL.

Alicia has a passion for improving healthcare for patients and mentoring future healthcare leaders. Outside of her consulting, Alicia works as an adjunct professor teaching and building curriculum for several universities across the country including Syracuse University and Columbia Southern University.

She earned a doctoral degree in healthcare administration with a focus in executive leadership from Capella University. Alicia completed a dual master’s program focusing on healthcare administration and business administration from South University in Savannah, GA. She earned a bachelor’s degree in biology/nutrition from Florida Agricultural and Mechanical University in Tallahassee, FL.

Alicia grew up on the Space Coast of Florida and loves spending time at the beach or watching rocket launches with her son and family.

Beth Kidder

Former Florida deputy secretary for Medicaid, Beth Kidder is a transformative and innovative healthcare leader with more than 20 years of experience working within the state Medicaid system. She was instrumental in transforming the state’s Medicaid program to a managed care model and focusing the program on improving the health of people insured by Medicaid.

With vast expertise in managed care, long-term care services, coverage policies, quality improvement, and organizational development, she has implemented programs, facilitated partnerships, and led quality assurance and process improvement efforts during her career.

During her time as Medicaid director, she was elected president of the National Association of Medicaid Directors and led the organization during the onset of the COVID-19 pandemic, applying Medicaid expertise and leveraging federal relationships to support states during the crisis.

In addition to leading the Medicaid agency, she also held positions as assistant deputy secretary for Medicaid Policy and Quality, and chief for the Bureau of Medicaid Services. She started her career in Medicaid as a human services planner in the North Carolina Department of Health and Human Services.

Beth earned a Master of Public Policy from Duke University and a bachelor’s degree from the University of Florida. She was also awarded a fellowship with the Medicaid Leadership Institute, a year-long executive development program that also brought resources to Florida to further develop Medicaid leaders.

Karl Matzinger

Karl Matzinger is an experienced leader with more than 30 years of financial and business expertise helping both state and local governments improve the efficiency and accountability of their financial operations. He is skilled at helping organizations improve services by integrating the program operational needs with sound business plans.

Before joining Burns & Associates, now a division of HMA, Karl spent 30 years in government, where he worked for the City of Phoenix in executive positions in the human services, transit, and housing departments. He also has more than 15 years’ experience in state government with the Arizona Department of Economic Security, where he held a number of senior level management positions in business and finance and information technology areas including serving as the department’s chief financial officer.

In addition, Karl works with the North Carolina Department of Health and Human Services on implementing a resource allocation budgeting system for individuals with developmental disabilities, assists states with developing rates for home and community-based services, and has helped his local government clients with completing community needs assessments.

Karl earned both his Master of Business Administration and bachelor’s degree in finance from Arizona State University.

Gelmy Ruiz

Gelmy Ruiz headshot

With an intimate knowledge of Medi-Cal and California healthcare, Gelmy Ruiz ensures regulatory compliance and prepares clients for successful audits. Working at the intersection of policy and practice, she has significant experience collaborating with governmental payers, safety net systems and health plans. Gelmy analyzes contracts, interprets reporting requirements, and translates new regulation into sustainable action.

Gelmy joined HMA from California Health & Wellness (CHW), a Centene-operated Medi-Cal managed care health plan serving California’s 18 northern rural counties and one southern border county. As a compliance manager, she coordinated with business team leads to prepare regulatory audits. Gelmy was among the first wave of hires brought on to implement the health plan in 2013 – assisting in the creation of policies and procedures and the review of processes and documents to ensure compliance with the California Department of Health Care Services contract and state regulations.

In various compliance-focused roles with CHW, Gelmy managed the plan’s relationships with both the state Medicaid and health plan regulators and reviewed and submitted regulatory reports. She created a new committee to streamline review and approval of all departmental policies and procedures, and she supervised clerical compliance and collaboration within departments.

Prior to CHW, Gelmy served as a senior compliance analyst at Health Net, Inc., a California-based Medicaid, Medicare and commercial health plan. She oversaw day-to-day operations of the Healthy Families contract and administered the Medicaid required reports. Gelmy managed the regulatory relationship with the Managed Risk Medical Insurance Board. Additionally, she directed the plan’s activities to shift Health Net’s Healthy Families enrollees into the Medi-Cal M-CHIP successor program.

Gelmy has also held positions with the Health Plan of San Mateo as a long-term care specialist and with San Mateo County’s correctional health unit where she coordinated the accreditation review of the medical unit.

Gelmy received her master’s degree in public administration from California State University in Hayward. She received her bachelor’s degree in psychology with a minor in Spanish from Saint Mary’s College of California. Following her graduate studies, she served as a CSU executive fellow with the California Conservation Corps.

Fluent in Spanish, Gelmy was born in Nicaragua and loves to travel. When she is not globetrotting, she is reading, gardening or playing volleyball.

Julie George

A civic-minded attorney focused on ensuring effective delivery of public goods and services, Julie George has put her expertise to work in the healthcare arena.

Since joining HMA, Julie has assisted the Pennsylvania Insurance Department in scripting public consumer educational videos related to informed decisions on buying and using their health insurance, as well as a consumer guide document. Julie supports managed care organizations (MCOs) in an ongoing capacity by keeping them informed on state and local issues impacting Medicaid programs and healthcare.

Julie helps coordinate reviews of managed care organizations’ responses to Requests for Proposals issued by state Medicaid agencies for physical health services and long-term services and supports – contributing legal expertise to enhance proposal reviews. A skilled project manager, Julie performs project tracking and queuing, reporting, and general support including coordinating logistics to federal programs such as the CMS Innovation Accelerator Program. This program focuses on Medicaid innovation efforts aimed at improving service delivery and lowering growth in Medicaid costs.

As a utility and policy legal advocate, Julie secured additional funding for low-income programs focused on social determinants of health, which helped prepare working families for uncertain utility needs. She educated clients and advocates about energy efficiency and energy reduction goal mandates. Outside legal aid, she has helped direct voter outreach and communications for several campaigns for city, state, and judicial offices – with two of those candidates winning election to office.

Julie earned her Juris Doctor from Temple University Beasley School of Law and her bachelor’s degree from Swarthmore College.

Liz Arjun

Liz Arjun headshot

An effective advocate and policy analyst, Liz Arjun develops and advances healthcare programs at the local, state, and federal levels. Liz provides her clients with strategic direction and the ability to leverage partnerships and achieve consensus among diverse stakeholders.

Liz joined HMA from the King County government in Washington where she implemented the “King County Health and Human Services Transformation Plan”. This locally focused effort aimed at transforming the health and human services system from a crisis-oriented system to one that embraces recovery and prevention. Liz helped launch and facilitate two key projects in the transformation effort: physical and behavioral health integration and the Familiar Faces Initiative, a project focused on high utilizers of the King County Jail with a mental health and/or substance use disorder.

With the U.S. Department of Health and Human Services, Liz developed and implemented a strategic plan for education, outreach, and enrollment for the new healthcare marketplaces and Medicaid expansion under the Affordable Care Act. She served as a liaison between HHS and community organizations, state officials, and congressional offices in Washington, Idaho, Alaska, and Oregon.

As senior policy analyst for the Georgetown University Center for Children and Families, Liz provided essential policy expertise and advocacy guidance to multiple state-based groups, helping them achieve landmark children’s healthcare coverage expansions and improvements in their respective states. She worked with state advocates to support the passage and implementation of the Affordable Care Act and the Children’s Health Insurance Program Reauthorization Act.

Liz began her career at the Children’s Alliance in Seattle where she co-led a statewide coalition of over 40 organizations which developed and passed legislation creating the Apple Health Program for Kids, establishing comprehensive Medicaid coverage for all Washington state children. Additionally, she worked for a safety net Medicaid managed care organization in Seattle.

As a member of the Jesuit Volunteer Corps, Liz worked with individuals with developmental disabilities to develop social and vocational skills and ensure successful employment opportunities – driving the passion Liz has for the comprehensive design of programs, policies, and systems that are inclusive of the most vulnerable populations.

Liz holds a bachelor’s degree in psychology and theology from Saint Louis University. She earned her Master of Social Work and Master of Public Health degrees from the University of Washington.

Liz lives in Seattle with her husband and always tries to keep up with her two rowdy sons.