Dedicated to improving access to healthcare for low-income populations, Robin Preston has been working in the policy and operations spaces of healthcare for more than 30 years. During her career, she has worked in the private sector and in managed care organizations, including comprehensive and behavioral health, in addition to working as a public servant with the Centers for Medicare and Medicaid Services (CMS).
Before joining HMA, she served as associate partner for the Policy and Program Management practice within the IBM Watson Health’s Federal Consulting practice. While there, she served as subject matter expert on contracts covering value-based payment; Medicaid; managed care, including encounter data; home and community-based services (HCBS); and substance use disorder treatment and access.
As a civil servant, Robin spent more than eight years in increasingly more senior roles with CMS where she was instrumental in the implementation of the Affordable Care Act (ACA) at the federal level. She led implementation in 21 states that used managed care as a delivery system and led teams that oversaw Medicaid expansion in several states as well.
In addition, her work with CMS included coordinating federal Medicaid response to crises including natural disasters, Zika healthcare emergency and the Flint, Michigan, water crisis. She managed regional offices and stakeholder relations and served as liaison to several associations and boards.
Prior to her career with CMS, Robin worked for a Medicaid managed care plan and had the opportunity to implement the DC Healthcare Alliance program for uninsured adults in the District of Columbia. She also coordinated the opening of The Bridge Homeless Shelter in Dallas, Texas, with onsite behavioral health services, implemented pay for performance provider incentives for better patient outcomes, and helped plan enrollees navigate the healthcare system.
Robin earned a Bachelor of Science degree from the University of Maryland. She is the proud mother of twin boys Kendall and Kai. Robin enjoys travel, and you can often find her at a sporting event.