Lisa Whittemore

Lisa Whittemore

Lisa Whittemore headshot

An accomplished executive, Lisa Whittemore has extensive experience leading innovative initiatives in hospitals and the insurance industry.

Prior to joining HMA, Lisa was vice president of Network Performance Improvement at Blue Cross Blue Shield of Massachusetts (BCBSMA). She was responsible for the development and strategic use of performance-based incentives, reporting, and consultative support with the BCBSMA provider network. She also oversaw the quality incentive component of the BCBSMA Alternative Quality Contract (AQC), a provider contract model launched in 2009 with the twin goals of improving quality and outcomes while significantly slowing spending growth.

Previously, Lisa served as the senior administrator for primary care at Brigham & Women’s Hospital. In that role, she led 15 practice locations, including two licensed health centers. As the executive director for Licensed and Affiliated Health Centers, she worked with senior leadership to develop strategy and maximize affiliations among affiliated health centers. Serving as director of Partners Primary Care for the Partners Healthcare System (PHS), she was responsible for transforming PHS affiliated Primary Care Practices to Patient Centered Medical Homes (PCMH). The work began as a means to address issues related to primary care provider recruitment and retention. With the adoption of health reform, PHS launched a strategic planning initiative to address the new care delivery system.

During her tenure as chief operating/chief financial officer of Fenway Community Health, Lisa led the organization in its first JCAHO accreditation and guided it to an improved financial performance. Prior to that, she served as the first executive director of the Emerson Hospital Physician-Hospital Organization, a 250-plus member physician/hospital group affiliated with a large integrated delivery service network in the Boston area.

Lisa spent 15 years working as a clinical social worker in a variety of settings. While at Emerson Hospital, she developed a program within the emergency department to ensure that patients who presented with psychiatric and addiction issues received timely and appropriate care. This program utilized a multi-disciplinary team, improved the patient experience with psychiatric service within the emergency department, and decreased hospital utilization.

She earned her Master of Public Health from Harvard School of Public Health, a Master of Social Work from Smith College School for Social Work and her bachelor’s degree from Smith College.

In her spare time, Lisa is outdoors as much as she can be – hiking, swimming, or relaxing in her boat.

Myra Sessions

Myra Sessions headshot

Myra Sessions has extensive healthcare delivery reform experience with a focus on system transformation, the patient-centered medical home (PCMH), and behavioral health integration. An established collaborator and facilitator, Myra aligns aims and expectations to generate organizational change for her clients.

Working on both the health plan side and practice side, Myra defines and develops strategic priorities and patient-centered solutions to organizational and operational challenges. As program manager of business development at Commonwealth Care Alliance, Myra implemented collaborative clinical programs for the One Care and Senior Care Options dual eligible programs. Myra built partnerships between primary care practices and health plan care managers to define shared expectations, communication processes, and growth strategies reflective of the cultures and processes of the diverse organizations. She contributed to contract negotiations by promoting partnerships, defining return on investment, and aligning care delivery priorities.

As a practice transformation coach at Brigham and Women’s Hospital, Myra collaborated with medical and administrative leadership teams of community health centers and primary care practices to support transformation toward team-based care. This included defining roles and responsibilities for expanded team members, re-engineering pre-visit and rooming processes, and designing robust compensation systems to align incentives and promote access.

Experienced in technical and adaptive change management approaches and organizational tools that measure progress, Myra was responsible for spearheading a series of process improvement projects to increase efficiency and improve patient flow, team-building and patient-centeredness. With her support, practice leaders secured provider buy-in and redesigned diabetes care processes to dramatically improve performance on quality metrics. Myra also assisted in engaging a wide range of front-line practice staff to use LEAN methods to achieve efficiencies and cultural transformation.

Since joining HMA, Myra has worked with healthcare delivery organizations in Massachusetts to design and implement primary care and behavioral health integration efforts. She has prepared clients for payment reform including the transition to value-based payment and accountable care.

Myra earned her master’s degree in health policy and management from the Harvard School of Public Health. She received her bachelor’s degree in American studies from Wesleyan University.

A native of Vermont, Myra likes her maple syrup dark and her winters nice and snowy.

Gina Lasky

Gina Lasky headshot

Gina Lasky is a licensed psychologist with expertise in public sector behavioral health system design and programming including integration of behavioral health and primary care. She evaluates organizational readiness for integration and guides development and implementation of new models of collaborative care for delivery systems, county health systems, community behavioral health centers, and state corrections agencies.

She has examined state policy and administrative barriers to integrated care and has published work on leadership and team development in integrated care with the Center for Integrated Health Solutions and the American Psychiatric Association. She is co-editor of Integrated Care: A Guide to Effective Implementation for the American Psychiatric Association.

Gina has provided direct clinical care for numerous non-profit organizations, a public hospital, and a state hospital where she specialized in serious mental illness and working with individuals who were aggressive towards themselves and others. Gina has had leadership responsibility for an acute treatment unit, a detox program, crisis services, outpatient mental health clinics, and substance use treatment programs in community behavioral health. She has been responsible for clinical program development, quality improvement, and directly supervised clinical managers and therapists.

Gina is skilled in the culture change required to advance system transformation, such as integration. Her specialties include strategic planning, leadership models, team development and change management. Gina also works in partnership with HMA Community Strategies on building multi-sector and community-based solutions to promote integration at the system level and to engage organizations addressing the social determinants of health. She has experience in community organizing, group facilitation and partnership development.

Gina earned her doctorate in counseling psychology from the University of Denver and a master’s degree in public leadership with a specialization in multi-sector management from George Washington University. Gina is the past President of the College of Behavioral Health Leadership.

Gina lives in the mountains in Colorado and is an avid hiker and wildlife photographer.

Nancy Jaeckels Kamp

An innovator who excels at change management, Nancy Jaeckels Kamp knows how to help clients navigate today’s challenges to ensure future success.

A veteran coach and consultant for performance improvement and Lean Thinking, Nancy helps organizations improve processes and outcomes. She has experience designing training within and across organizations, securing funding, and managing programs.

Nancy has more than 25 years of experience in direct patient care, health care administration, and quality and safety improvement in ambulatory, inpatient and long-term care. Throughout her career she has led the way in the design, funding and implementation of programs to improve the delivery of health care.

Prior to joining HMA, Nancy was president of her own healthcare integration consulting company. She helped guide a number of behavioral health integration projects, including creation and implementation of business strategies within behavioral health clinics. Nancy also has led and facilitated numerous multi-stakeholder collaboratives for a wide array of quality improvement projects.

For the 15 years prior to starting her own business, she served as vice president of the Institute for Clinical Systems Improvement in Minnesota. In that role Nancy led numerous behavioral health integration projects specific to depression, substance misuse and abuse, and medical home implementation with behavioral health and chronic disease management.

Nancy is a certified professional in healthcare quality, quality and organizational excellence, and change management and has served two terms as president of the Minnesota HealthCare Quality Professionals.

She earned her Bachelor of Applied Science degree from Kaplan University.

Nancy enjoys hanging out in her roof-top urban garden with her basset hound, Gordie. She also is an avid sports fan, loves to run, do yoga and Zumba, and travel to new places.