As HMA chief operating officer, Kelly Johnson oversees day-to-day operations, client services, project management and new business development. She leads the HMA Management Committee and is a primary leadership liaison for colleagues and clients. A collaborator and team builder, Kelly ensures HMA project teams are staffed and budgeted appropriately to support client needs.
Kelly also provides direct client services, specializing in managed care and community-based provider programs. Her expertise includes proposal development, operational assessment, policy and procedure review and development, and readiness reviews. She has led many high-profile procurement projects, resulting in multi-million dollar new contracts and contract renewals for HMA clients. Among our longest serving colleagues, Kelly has spent nearly 20 years of her career with HMA.
Kelly earned both her master’s degree in health services administration and bachelor’s degree from the University of Michigan. Kelly works from the HMA office in Lansing, Michigan.
From season to season, Kelly can be found on the sidelines of a sporting event – often several on a single Saturday – cheering on one of her three sons.