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Webinar Replay: Leveraging the Primary Care Team’s Strengths During Reopening: Part 1 – The Workforce

This webinar was held on July 15, 2020.

In this three-part series, HMA experts will cover topics that are important for primary care practices to consider and employ as they reopen for face-to-face visits.

As primary care practices reopen around the country, many of them are adopting novel hybrid models combining in-person and virtual care. In this half-hour presentation with primary care leaders and clinical innovators, we discussed the key challenges for flexing the primary care workforce in this hybrid environment.

Learning Objectives

  1. Learn more about a model of hybrid primary care that combines in-person and virtual visits…
  2. Identify best practices for changing workflows and managing staff members remotely in the hybrid primary care model.
  3. Discuss technological strategies for integrating behavioral health into the flow of hybrid primary care.


Dr. Barry J. Jacobs, Principal, Philadelphia, PA
Gail Mayeaux, Principal, Albany, NY
Deb Peartree, Senior Consultant, Albany, NY
Caitlin Thomas-Henkel, Senior Consultant, Philadelphia, PA