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Webinar replay: rural health equity for dually eligible individuals: improving access to services and integrated care programs

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This webinar was held on February 2, 2023. 

Dually eligible individuals covered under Medicare and Medicaid living in rural areas struggle to access the services, care coordination, and integrated care programs they need. To address these needs, HMA conducted multi-state roundtable discussions with diverse stakeholders to create The Health Equity & Access for Rural Dually Eligible Individuals (HEARD) Toolkit. During this webinar, our experts summarized and discussed the toolkit’s actionable solutions for improving health and social outcomes for rural dually eligible individuals.

Learning Objectives:

  • Understand why the voices of rural dually eligible individuals must drive planning efforts to generate innovations and prioritize investments to advance independent living and recovery goals.
  • Learn how experiences shared from New Mexico, North Dakota, and Tennessee can offer lessons.
  • Explore eight actionable solutions for improving health and social outcomes among rural dually eligible individuals as outlined in the HEARD toolkit.
  • Understand why community engagement and investment in rural capacity are essential to improving access to services and integrated care programs for rural dually eligible individuals.


Arielle Mir, Vice President, Health Care, Arnold Ventures

HMA Team

Ellen Breslin, Principal
Samantha Di Paola, Consultant
Susan McGeehan, Senior Consultant

Expert Panelists

Dr. Kevin Bennett, Professor of Family Medicine, University of South Carolina School of Medicine, Director of the Research Center for Transforming Health, and Director of the South Carolina Center for Rural and Primary Care
Dennis Heaphy, Health Justice Advocate and Researcher, Massachusetts Disability Policy Consortium, Co-Chair, One Care Implementation Council, a One Care member, and MACPAC Commissioner
Pamela J. Parker, Medicare-Medicaid Integration Consultant, SNP Alliance
Tallie Tolen, Long-Term Services and Supports Bureau Chief, Medicaid, New Mexico Human Services Department


Webinar replay: supporting family caregivers: the changing policy and practice landscape

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This webinar was held on June 27, 2024.

Over the past decade, the U.S. has seen significant federal and state policy initiatives to improve and expand assistance for the millions of family members who help care for older adults, and those who support people with intellectual and developmental disabilities (I/DD) across the lifespan. The pandemic, combined with workforce shortages, accelerated these efforts. In this webinar with national family caregiving experts, we discussed policy and practice advances and their potential impact on enabling more Americans to live at home and in the community.

Learning Objectives:

  • Review evidence that supporting family members improves outcomes for older adults and people with I/DD.
  • An overview of current federal and state implementation of the 2022 National Strategy to Support Family Caregivers and the 2022 National Agenda for Supporting Families with a Member with I/DD.
  • Share evolving opportunities for improving policy and practice in family caregiving initiatives.

You may also be interested in:

Featured Speakers:


Webinar replay: D-SNP growth and integration: key implications of the 2025 CMS final rule

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This webinar was held on June 20, 2024.

Watch our informative webinar where HMA experts reviewed the upcoming changes from the 2025 Final Rule that will impact Dual Special Needs Plans (D-SNPs) in 2025 and beyond. The session featured an analysis of the new regulations and a discussion of the critical strategic and product impacts on Medicare organizations offering D-SNPs or considering offering D-SNPs. Attendees also had the opportunity to engage with the panelists during a Q&A session.

Learning Objectives

  • Understand the impact of the 2025 Final Rule on D-SNPs as CMS promotes the integration of Medicare and Medicaid for dually eligible individuals.
  • Gain a high-level understanding of the federal changes, the timelines for implementation, and the impact on your D-SNP strategy and growth opportunities.

Webinar replay: Medicare physician fee schedule reform – structural topics and recommendations

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This webinar was held on June 13, 2024.

HMA recently released a report on the Medicare Physician Fee Schedule (PFS) with background on the structure of the program, and recommendations for reforms that could be considered. This webinar provided background and context about the PFS for interested parties who may be less familiar with the payment system and why the stakeholder community got to the point of needing to “fix” the fee schedule. We discussed pressing policy and payment concerns, provided an overview of key structural issues within the PFS that should be considered and balanced when making policy changes to the payment system, highlighted different stakeholder perspectives, and offered recommendations within CMS authority.

Learning Objectives:

  • Understand the background, context and function of the PFS including its relationship to other payment systems.
  • Highlight key policy developments over time leading to the current focus on “fixing” the payment system.

Webinar replay: Substance Use Disorder (SUD) Ecosystem of Care – Pivoting to Save Lives Part 3: Building Systems-Thinking in the SUD Ecosystem

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This webinar was held on May 1, 2024

The final webinar of this three-part series emphasized the importance of a comprehensive and interconnected spectrum of engagement and treatment strategies. To truly build and maintain a substance use disorder (SUD) ecosystem with accountability across the system and ‘no wrong door,’ best practices must embrace a systems-thinking approach. An interconnected system requires building strong partnerships across the SUD ecosystem and engagement and treatment strategies will focus on leveraging those partnerships to facilitate engagement of individuals throughout the system.

Learning objectives included discussing approaches to system alignment that emphasize impact and ensure individuals remain engaged no matter where they are in their SUD journey and how to describe a comprehensive approach to systems thinking that builds accountable relationships and partnerships to ensure that the system has no wrong doors for engagement of individuals throughout the system.

Watch previous webinars in the series.


Webinar replay: Equity considerations for addressing opioid use disorder

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This webinar was held on April 23, 2024.

This webinar examined three projects that demonstrate how HMA partnered with states and counties to address opioid use disorder with an equity focus. HMA experts were joined by representatives from partner organizations to discuss their efforts to reduce disparities, which have been trending upward nationally, in opioid use disorder prevalence and overdose deaths—whether it be in brown and black communities or with pregnant and parenting people.

The learning objectives covered in this webinar included sharing how states could implement strategies to engage non-traditional partners to address equity; highlighting the critical role of partnering with community organizations and community leaders in addressing inequities in substance use disorder (SUD); and discussing how HMA could support states, counties, and municipalities in these efforts.



Webinar replay: Leavitt Partners – The future of Medicare Advantage supplemental benefits

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This webinar was held on April 4, 2024.

This webinar was offered by Leavitt Partners, an HMA company.

More than 30 million Americans are enrolled in MA plans and more than half of Medicare-eligible beneficiaries participate in the program—a number that was less than 30 percent just a decade ago. One reason Medicare beneficiaries opt to participate in MA plans is the ability to offer supplemental benefits, including dental, vision, hearing, transportation services, OTC items, an in-home support services. Initially limited to a core set of offerings, over the years, MA supplemental benefits have undergone significant changes that have led to a broader range of allowable benefits, an expansion of how benefits can be targeted, and, growth in the number of plans offering such benefits.

This webinar covered how to understand MA supplemental benefit growth and the current regulatory environment, including opportunities and threats; discovered the opportunities and challenges MA plans face in offering supplemental benefits; and learned about the issues supplemental benefit providers face in administering supplemental benefits.

Read the Leavitt Partners white paper discussed in the webinar: A Vision for the Future of Medicare Advantage Supplemental Benefits: Advancing Value, But Validating Results

Matt Gallivan, Director, Leavitt Partners, an HMA Company
Andrew Friedell, COO, The Helper Bees
Michael Bagel, Associate Vice President, Public Policy, Alliance of Community Health Plans


Webinar replay: Substance Use Disorder (SUD) Ecosystem of Care-Pivoting to Save Lives Part 2: Empowering Change in the SUD Ecosystem

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This webinar was held on April 10, 2024.

As covered in the first webinar of this series, we have an imperative to think and act differently to change the trajectory of not just the long-standing opioid epidemic, but other existing and emerging harmful substance use and addiction. Grounded in equity, empowering change in the SUD ecosystem requires person-centered and community driven approaches to respond to individual wants and needs. We must meet each person where they are as well as consider how the ecosystem of each community can be leveraged to drive change.

In this webinar, we shared examples of best practices that could be improved upon by integrating a person-centered approach; explained how “meeting people where they are” applies to equitable practices, individualized care, and community solutions; and discussed “equity grounded” in the context of the SUD ecosystem including addressing structural barriers, dominant narratives, and incorporating community voices and partnerships.

Below is a report referenced during the webinar:

You may also be interested in the upcoming webinar, “Equity Considerations for Addressing Opioid Use Disorder”. Register now.

Watch previous webinars and register now for upcoming webinars in the series.



Webinar replay: Compassionate Overdose Response Summit and Naloxone Dosing Meeting

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The Compassionate Overdose Response Summit and Naloxone Dosing Meeting, held on March 18-19, 2024, was a two-day summit where naloxone experts built consensus on the definition of a compassionate bystander overdose response.

Day 1 (March 18) was an invitation-only for a small group of researchers, people with lived experience of overdose, those who have reversed multiple overdoses, and medical providers tasked with drafting an issue brief that will be the basis for the remainder of the summit.

Day 2 (March 19) was an open virtual summit. On this day, we shared the issue brief with the audience for feedback and host multiple presentations that covered emerging research on this topic, including:

  • The impact of different naloxone doses and formulations on people who receive them
  • The role of oxygen in community overdose response
  • Communication strategies for bystander overdose response steps

The event produced clear guidance on naloxone dosing and the role of oxygen in overdose response:

  1. There is no real-world evidence for high-dose or long-acting opioid antagonists; therefore, until there is community experience with those regimens, they should not be included in standing orders or made available for broad community use.
  2. Rescue breathing is standard overdose response protocol and should be included in educational materials and training.
  3. People who use drugs must be central to the design, development, purchasing and distribution of all overdose reversal products

Additional materials from this event are below:

For justification for the above statements or for questions, please contact Erin Russell.



Webinar replay: Substance Use Disorder (SUD) Ecosystem of Care: Pivoting to Save Lives – Part 1

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This webinar was held on March 14, 2024. 

This was part 1 of our 3-part webinar series, “Substance Use Disorder Ecosystem of Care: Pivoting to Save Lives.”  In this session, we provided an overview of the series and took a look at the services and support that comprise a system of care for people who are not yet in treatment. These services are often community-based and involve outreach, engagement, and meeting people where they are. As people enter treatment, experience relapse, or choose to move through different treatment modalities, health promotion and harm reduction can serve as a safety net to keep people continuously engaged.

Learning Objectives:

  • Explain the differences between prevention, promotion, and harm reduction.
  • Illustrate the primary goal of health promotion.
  • Distinguish the continuum and role of health promotion related to stages of chronic disease: active, controlled, and relapse.
  • Identify role of harm reduction as a health promotion activity in the public sector v. the harm reduction often carried out in CBO/non-profit sector.

Whether you are a healthcare professional, caregiver, or someone personally affected by substance use, this webinar offered a roadmap for navigating the complexities of the Substance Use Care Continuum, fostering hope and resilience in the pursuit of sustained well-being.

Watch previous webinars and register for upcoming webinars in the series.


Webinar replay – Navigating change: exploring the opportunities of New York’s 1115 Medicaid waiver amendment

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This webinar was held on January 24, 2024.

During this webinar, HMA panel guides you through the newly approved key provisions of New York’s 1115 Medicaid waiver amendment. This groundbreaking development opens doors to transformative changes in healthcare delivery, impacting both providers and beneficiaries alike, including enhanced Health Related Social Needs (HRSN) benefits, workforce and hospital investments, and further commitment to Value Based Payment (VBP).

Gain valuable insights into the innovative strategies and opportunities presented by the waiver amendment, paving the way for new social care networking activities, funding opportunities, and regulatory flexibilities that will improve access to vital services.

This webinar shared information on waiver-specific details and what they mean, what potential opportunities will become available, and heard from national experts on similar models implemented nationally.


Webinar replay: Collaborating to improve children’s behavioral health – a comprehensive playbook to fostering wellbeing in children

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This webinar was held on December 12, 2023. 

Beyond the statistics lie the stories of countless children and families needing immediate and critical access to behavioral health services and community-based supports. Addressing these issues requires comprehensive cross-system reforms, including policies that promote integrated financing, enhanced care coordination, increased provider collaboration, and bolster upstream prevention efforts. HMA is working with these national partner organizations to prioritize and focus on cross system integrated and interoperable solutions to address the needs of children, youth, and families with complex behavioral health needs.

HMA hosted a webinar in partnership with the National Association of State Mental Health Program Directors (NASMHPD), National Association of Medicaid Directors (NAMD), Child Welfare League of America (CWLA), American Public Human Services Association (APHSA), and with support from the Annie E. Casey Foundation, Casey Family Programs and other funders. Together, these organizations have developed a multi-state policy lab to be held in February 2024. Applications for state agency participation opened the week of November 11th. State agency decision makers can click here to fill out and submit your state agency’s application. This webinar focused on the overall effort and for states to hear from this partnership on the importance of collaborating to strengthen the children’s behavioral health system.

If the link above ( to the online form causes problems or does not work for you, please use this fillable PDF application and send it to [email protected] with all relevant attachments. Applicants must submit the full application no later than 5 pm on December 20, 2023.

Key highlights of this webinar include:

  • Explaining the need to develop a collaborative multi-system response to meet the behavioral health needs of children, youth and their families
  • The opportunity for 8 state child serving agency teams to participate in the children’s behavioral health policy lab

Featured Speakers:

Julie Collins, MSW, LCSW, VP, Practice Excellence, CWLA
David Miller, M.P.Aff., Senior Operations & Project Director, NASMHPD
Sheila Poole, Vice President, External Relations, APHSA
Joe Ribsam, JD, Child Welfare and Juvenile Justice Policy Director, AECF