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Webinar Replay: Nursing Home Revenue Diversification and Care Options Series: Understanding the Impact of Nursing Home Compare Five-Star Quality Ratings

This webinar was held on July 24, 2020. 

Even before COVID-19, nursing homes struggled with staffing shortages, inadequate reimbursement rates, and declining occupancy rates. The pandemic has amplified these challenges, forcing nursing homes to consider options for diversifying revenues and broadening services for both residents and individuals who qualify for institutional status but reside in the community. During this webinar (the second in a series), HMA quality experts will provide an overview of the Nursing Home Compare Five-Star Quality Rating System and its impact on nursing homes.

Learning Objectives

  • Understand the components of the Nursing Home Compare Five-Star Quality Rating System.
  • Find out how Nursing Home Compare ratings impact a nursing home’s business.
  • Learn the strengths and limitations of Nursing Home Compare as a true measure of nursing home quality.

HMA Speakers
Doug Elwell, COO, Chicago, IL
Susan Tucker, Principal, Tallahassee, FL