Kelly Lauletta, LCSW
New York, NY
An effective, collaborative leader with the proven ability to build and lead efficient operations, Kelly Lauletta has over two decades of experience driving Medicaid business operations, overseeing government/statewide integration initiatives, developing strategic plans, and creating strong policies and processes. As part of the HMA team, Kelly has worked as a deputy on a large-scale Medicaid managed care implementation, overseeing numerous workstreams and ensuring cohesive planning and integration of the implementation readiness efforts.
Before joining HMA, Kelly served 12 years as the New York State regional director for the University of Pittsburgh Medical Center where she led the transition and integration of the MetroPlus Health Plan to a new behavioral health organization partner across all lines of business; spearheaded high-risk, high-need care management for the Capital District Physician Health Plan health and recovery plan program in Albany, New York; built the data collection processes and metrics for monitoring behavioral health system performance Behavioral Health Organization Phase I of the Hudson River Region; and guided the Care Monitoring Initiative with the New York State Office of Mental Health and the New York City Department of Health & Mental Hygiene.
Innovative, flexible, and focused on meeting a variety of challenges with strong clinical and administrative abilities, Kelly excels at consensus building, vendor management, stakeholder communication, and client relations.
Kelly earned her master’s degree in social work from Adelphi University and her bachelor’s degree in social work from Molloy College.