Rebecca Mendoza, MA
Rebecca Mendoza has more than 25 years of diverse program and project management experience and expertise in health policy interpretation and program design and implementation. A leader and facilitator, she has overseen contract management, eligibility and enrollment, call center and application processing operations, and marketing and community outreach.
Before joining HMA, she served as a managing consultant at The Lewin Group/OptumServe Consulting (OSC) where she supported state and federal contracts ranging from payment error rate measurement (PERM), to Medicaid managed care administration, and youth with disabilities aging out of foster care.
For 13 years, Rebecca worked for the Virginia Department of Medical Assistance Services (DMAS) serving as Virginia’s Children’s Health Insurance Program (CHIP) director and as the Maternal Child Health (MCH) division director.
In this role, she provided leadership and direction for all Medicaid and CHIP healthcare services for children and pregnant women and was responsible for all related state plan amendments and waivers. Rebecca also oversaw the Cover Virginia centralized customer service center operations for Medicaid and CHIP application processing as well as eligibility and enrollment for the Governor’s Access Program for individuals with serious mental illness and member related marketing campaigns and community outreach initiatives.
During her tenure, she served on the Virginia Commissioner of Health’s workgroup to reduce infant mortality and on the Centers for Medicare and Medicaid Services (CMS) Children’s Coverage Technical Advisory Group. In addition, she led Virginia’s efforts on the Maximizing Enrollment: Transforming State Health Coverage grant from the Robert Wood Johnson Foundation.
Prior to joining DMAS, she worked for DMAS’ CHIP Central Processing Unit and Medicaid managed care enrollment broker vendor. In addition, she has five years management and community organizing experience working in non-profits serving low-income communities in Virginia and Tennessee.
Rebecca earned her bachelor’s and master’s degrees in sociology from the University of Tennessee, Knoxville.
She currently lives in the Richmond, Virginia area. Outside of work she enjoys spending time with her husband and four children, gardening, and flipping houses.