Courtney Smith, RHIT, CCS
Inpatient Manager
Health Management Associates
Chicago, IL
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With over 10 years of industry experience, Courtney Smith is a seasoned health information management professional specializing in inpatient coding, auditing, billing and operations. Courtney is proficient with a range of electronic health record systems (EHRs) and encoders, and she has experience leading client, provider and staff education initiatives.
Courtney began her career as an inpatient coder and has held progressive roles with Medical Audit Resource Services, Inc. (MARSI) and Health Management Associates (HMA) following HMA’s acquisition of MARSI. In her current role as inpatient manager of auditing and coding, she leads and mentors a team of coders and auditors, focusing on quality improvement, education, and compliance.
Courtney has demonstrated expertise in inpatient Diagnosis Related Group (DRG) reviews, clinical documentation improvement (CDI), client and provider education, and coder training. She designs and delivers training programs tailored to identified documentation gaps and audit findings, ensuring alignment with industry standards and client needs. She also presents data-driven reports and insights to clients, facilitating understanding and actionable outcomes.
In addition to her clinical expertise, Courtney is skilled in project management, inventory maintenance, market analysis, request for proposal (RFP) preparation, and financial oversight. Her strategic approach and client-focused mindset are underpinned by exceptional customer service skills. She is recognized for her analytical acumen and her data-driven leadership, which she leverages to deliver tangible results for clients.
Courtney holds credentials as a registered health information technician (RHIT) and a certified coding specialist (CCS). She earned an associate degree in health information management technology from Columbus State University and is a member of the American Health Information Management Association and the Ohio Health Information Management Association.