Allie Franklin is a licensed clinical social worker with decades of experience in public, private, and non-profit behavioral health, healthcare, and social service organizations. She has led transformations in integrated care through modernizing processes, systems, workflows, policies, and organizational approaches to achieve positive outcomes. She brings a perspective of clinical, operational, and strategic expertise that comes from having worked on the clinical front lines and rising to roles in senior and executive leadership. This gives her the ability to support planning and implementation of solutions from system and organization-wide approaches to day-to-day clinical level work.
Prior to joining HMA, Allie served the as the behavioral health service line administrator for the University of Washington’s Harborview Medical Center, the region’s only Level One Trauma Center. This role encompassed inpatient behavioral healthcare, emergency psychiatric services, a full outpatient clinic, and scattered site integrated behavioral health and primary care. As part of her service line’s Center of Excellence, the Behavioral Health Institute, she managed a project to bring together multiple stakeholders to redesign Washington’s (WA) behavioral health crisis system in preparation for 988 crisis line rollout.
In her role as the associate vice president of clinical operations for a Medicaid managed care organization in Pierce County, WA, Allie led a multi-disciplinary team of executives and community stakeholders through the development and implementation of a detailed plan to integrate mental health services with substance use disorder services into a behavioral health organization. Allie has also served as the chief executive officer for one of Washington state’s two largest suicide hotlines where she led the transformation to meet NCQA call quality standards.
With a passion for whole person wellness, developing high performing teams, and helping clinical staff understand how their work impacts the financial bottom line, Allie has a unique combination of experiences across the care continuum from crisis care and inpatient treatment to outpatient and integrated primary care models. Her perspective, gained from leading on both sides of the payer relationship, gives her the ability to support system transformation to help build approaches that achieve high quality and affordability.
Allie earned a Master of Science in Social Work from the University of Texas at Arlington, a Bachelor of Social Work from Missouri State University and is currently working toward an Executive Master of Health Administration from the University of Central Florida. She also served in the United States Air Force, reaching the rank of Captain, serving as chief of mental health for Columbus Air Force, and as a clinical member of the international critical incident crisis response team.
Allie has published multiple books and articles on grief and grieving, and she is a co-author of a peer reviewed article, Progress Monitoring in an Integrated Health Care System: Tracking Behavioral Health Vital Signs. This article outlines the work her teams led at Group Health Cooperative to develop integrated care models for collaboration between primary care and behavioral health services.
In her spare time, Allie enjoys community service and outdoor exploration.