With nearly 20 years of experience serving in the public behavioral health system, including providing leadership at a managed care organization in Michigan’s public system, Kristi Drooger is an expert in clinical quality, waiver programs, and provider network and capacity management.
Prior to joining HMA, she served in various roles in the public behavioral health system, including as the director of clinical quality and customer services for a regional behavioral health plan where she provided leadership in the areas of compliance, quality improvement, utilization management and clinical services. She also handled waiver services and specific needs plans.
Kristi has spent her career providing supervision, counseling, mental health assessments, and diagnostic testing to children and adults in the mentally ill/developmentally disabled populations. Her previous places of employment have included residential youth homes, community clinics and community mental health centers.
An expert in the diagnosis and treatment of Autism and Autism Related Disorders, she is trained in conducting the Autism Diagnostic Observation Scale-2, Autism Diagnostic Interview, and the Early Start Denver Model. She has also provided evidenced-based practices, including regional oversight of the Applied Behavioral Analysis benefit, for the state and state and federal programs including the Home and Community-Based Services Final Rule Transition.
During her career Kristi has consulted and collaborated with state and regional work groups, committees, and teams to improve care, systems of oversight and behavioral health services and integration. She earned a Master of Business Administration in healthcare management from Western Governors University, a Master of Counseling specializing in community counseling from Roosevelt University, and a bachelor’s degree in sociology and women’s studies from Western Michigan University.