Moira Muir is a health policy leader with more than 30 years of experience in public, private and non-profit behavioral healthcare organizations. Her work has included program administration, managed care, direct patient care and population health management. As a licensed mental health counselor, she brings a perspective of clinical, operational, and strategic expertise that comes from having worked in a variety of settings. She is an experienced collaborator with state agencies and stakeholders and has deep subject matter expertise in crisis intervention service delivery, best practices, program design, management and implementation.
Moira’s work at HMA includes supporting states in the design and implementation of community-based mobile crisis intervention services including the development of quality metrics to advance operational and clinical outcomes. She has supported states with 988 implementation planning and has collaborated with providers and health systems to advance behavioral health integration, redesign delivery models, and improve health outcomes including behavioral health HEDIS measures for individuals with complex health and social needs.
Before joining HMA, Moira served as the vice president of network management at Massachusetts Behavioral Health Partnership, an organization that manages behavioral healthcare for more than 500,000 Medicaid members. She directed the development and implementation of network quality, access, rate and provider performance standards including performance-based incentives as well as policies and procedures. In that role, she directed strategic planning for the statewide crisis services and oversaw delivery to ensure high quality, culturally competent, clinically, and cost-effective, integrated community-based behavioral health crisis assessment, intervention, and stabilization services offering viable service alternatives to hospital emergency departments.
She earned her master’s degree in counseling psychology from Northeastern University and her bachelor’s degree from University of California, Los Angeles.