New York, NY
An experienced healthcare executive, Robert Ross is dedicated to developing solutions to provide quality, accessible, cost-effective care while ensuring the sustainability of safety-net providers to meet the needs of their communities. Rob’s expertise includes strategic planning, system integration, financial turnaround, continuum of care strategies, provider alignment, and service line and leadership development.
During his long tenure with St. Luke’s Cornwall Hospital in Newburgh, New York where he served in leadership positions including vice president and president and chief executive officer. While there, Rob led the financially distressed organization through a financial turnaround resulting in a more than 40% bottom-line improvement in one year. He guided the board and community through the development and implementation of a strategic plan focused on long-term stability of the hospital. This process included the evaluation of partnerships culminating in the merger with an academic medical center. Also, while at St. Luke’s, he planned and executed a $150 million master facility plan, integrated two hospitals, developed three clinical institutes, achieved Healthgrades Patient Safety award for five consecutive years and launched 10 new service lines.
As chief operating officer of the 912-bed Medstar Washington Hospital Center in the District of Columbia, Rob led efforts resulting in improved operational performance reducing emergency department wait time, inpatient length of stay, and patient time to admission. He created the Office of Patient Experience resulting in improved CMS star ratings. In addition, he collaborated on an assessment of behavioral health services and led resulting improvement efforts.
As regional executive vice-president with Westchester Medical Center he oversaw the execution of a financial stabilization plan, integrated four community hospitals and developed a regional primary care practice.
Rob earned a Master of Health Services Administration from George Washington University, and a bachelor’s degree in computer and information sciences from Brooklyn College. He is a fellow of the American College of Healthcare Executives and has served on community non-profit boards. In addition, he is an adjunct professor of management and healthcare policy and serves as a local Red Cross Disaster Response leader.