In today’s complex healthcare environment, navigating the scrutiny of regulatory and accreditation bodies like The Centers for Medicare & Medicaid Services (CMS), Department of Health (DOH), The Joint Commission, and Det Norske Veritas (DNV) Healthcare is critical for the success of every hospital and health system. Unexpected surveys, triggered by recertification, validations or even complaints, can occur at any time.
Early this year, HMA partnered with the Healthcare Association of New York State (HANYS) to develop the content for Survey Readiness: Prepare, Respond, Succeed, a 5-part virtual series. HMA’s expert faculty co-taught the sessions. Attendees dove deep into organizational strategies and tactics to prepare, manage and respond to surveyors effectively – and get the essential skills to excel in survey readiness.
Survey Readiness: Prepare, Respond, Succeed
Virtual Series | April 2 – 30
- April 2: Survey readiness 101: Overview and getting started
- April 9: Preparation: How to mitigate risk and prepare for upcoming surveys
- April 16: They’re here: Establishing a survey response and management protocol
- April 23: Responding to survey findings: How to develop a strong correction plan and knowing your options
- April 30: What’s next: Leveraging survey findings and strengthening organizational quality and compliance
