Webinars

Upcoming Webinar

May19
1 - 2pm EDT

A Deep Dive into Improving CAHPS Member Experience Measures at Health Plans

Member experience measures from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey play a growing role in the quality rankings of Medicaid and Medicare health plans, with the difference between high and low plan scores often amounting to a few percentage points. During this webinar, HMA quality expert David Wedemeyer will delve into … Read More

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Upcoming Webinar

May13
12 - 1pm EDT

When Behavioral Health Leaders Are Also Behavioral Health Family Caregivers

Second webinar in the series “Exploring the Landscape of Behavioral Healthcare,” covering the growing impact of behavioral healthcare on clinical outcomes and cost. Behavioral health professionals who have cared for their own family members have firsthand knowledge of the effects of depression, schizophrenia, and substance use disorder on individuals and families. While the experience informs … Read More

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Webinar Replay: Continuous Quality – How Medicaid and Medicare Plans Can Stay Ahead of Evolving HEDIS, CAHPS, and Accreditation Requirements

This webinar was held on April 6, 2021.  Medicaid and Medicare Advantage plans can avoid the disruptive triannual accreditation fire drill by instituting a process-driven approach to continuous quality improvement, driving member satisfaction, improving health outcomes, and ensuring a smooth accreditation process. During this webinar, HMA experts provided strategies and best practices for maintaining ongoing … Read More

Webinar Replay: Improving COVID-19 Vaccine Confidence in Underserved Populations

This webinar was held on March 16, 2021. COVID-19 vaccination has lagged among underserved populations and communities of color in part because of a deeply rooted historical skepticism concerning the safety and efficacy of certain medical treatments and procedures. During this webinar, experts from HMA, Tufts Health Plan, and ConsejoSano discussed how healthcare providers and … Read More

Webinar Replay: Medicare, Medicaid and the ACA’s Evolution After the 2020 Presidential Election

This webinar was held on September 30, 2020.  The upcoming federal elections portend tremendous change for federal health care programs, in particular Medicare, Medicaid and the Affordable Care Act. If there is a change in administration and Congressional control, stakeholders should expect rapid implementation of new policy agendas and regulatory frameworks. New presidents generally pursue … Read More

Webinar Replay – Health Performance Accelerator Webinar Series: Strategies to Integrate Health and Human Services Systems

This webinar was held on September 22, 2020.  State and local governments face a common set of challenges to implementing well-coordinated, fully-integrated health and human services (HHS) programs. From multiple information systems that cannot exchange data to overlapping funding streams and workflows, fragmented and siloed HHS systems create inefficiencies which jeopardize the health and wellbeing … Read More

Webinar Replay – Health Performance Accelerator Webinar Series: Maximizing the “Value” of Value-Based Payment Arrangements

This webinar was held on September 15, 2020. Provider-based organizations – particularly groups of providers such as accountable care organizations (ACOs), independent practice associations (IPAs), and clinically integrated networks – are in a unique position to create value for patients. Moreover, payers are increasingly being called upon to enter into value-based payment arrangements with providers. … Read More