Insights

HMA Insights - Reports

or
or
Receive timely expert insights on topics you care about.

122 Results found.

How States Are Implementing Medicaid Section 1115 Justice-Involved Reentry Demonstrations

Download

Medicaid Section 1115 Justice-Involved Reentry Demonstrations allow states to provide selected Medicaid-covered services before an individual is released from incarceration. This report highlights the operational, governance, technology, and care coordination strategies needed for successful implementation across multiple jurisdictions.

HMA’s new report, Lessons Learned from Implementing 1115 Justice-Involved Reentry Initiatives: Strategic Planning and Operational Considerations, shares practical implementation strategies, lessons learned, and operational best practices drawn from supporting justice-involved healthcare initiatives in multiple states. For organizations strengthening an existing program or preparing for a new demonstration, the report offers actionable guidance to improve implementation readiness, reduce operational risk, and build sustainable systems that support better outcomes for justice-involved populations.

Download Report

Key Takeaways

Readers will learn how successful organizations are:

  • Building governance structures that align corrections, Medicaid, healthcare providers, and community partners
  • Designing operational workflows that support seamless transitions from incarceration to community care
  • Preparing correctional facilities, managed care organizations, and providers for new responsibilities
  • Addressing technology, interoperability, eligibility, and data-sharing challenges
  • Creating person-centered care coordination models that improve continuity of care
  • Identifying implementation risks before they become operational barriers
  • Using performance measurement and continuous quality improvement to strengthen long-term program success

Why Medicaid Section 1115 Justice-Involved Reentry Demonstrations Matter

For decades, individuals leaving incarceration have faced significant barriers to accessing healthcare. Interruptions in Medicaid coverage, gaps in medication, delayed connections to primary care and behavioral health services, fragmented care coordination, and limited communication between correctional and community providers have contributed to poorer health outcomes and increased reliance on emergency and crisis services.

Medicaid Section 1115 Justice-Involved Reentry Demonstrations are designed to address these long-standing challenges by allowing eligible individuals to receive selected Medicaid-covered services before being released from incarceration. Early engagement with healthcare providers establishes care prior to reentry, improves coordination with community-based organizations, and strengthens transitions into ongoing medical, behavioral health, and social support services.

As more states implement Medicaid reentry demonstrations, organizations are discovering that operational success depends on thoughtful planning, strong governance, effective partnerships, and sustainable implementation strategies.

Why Organizations Struggle with Implementation

Across states implementing Medicaid Justice-Involved Reentry Demonstrations, several consistent challenges have emerged.

Cross-Agency Governance

Correctional agencies, Medicaid programs, managed care organizations, healthcare providers, behavioral health organizations, and community-based organizations often have different operational processes, funding structures, and priorities. Building shared governance and clear decision-making processes is essential for successful implementation.

Operational Workflow Design

Organizations must create new workflows for eligibility determination, care management, medication continuity, discharge planning, provider referrals, and community handoffs—many of which have never existed before.

Technology and Interoperability

Connecting correctional electronic health records with community healthcare systems remains one of the largest implementation challenges. Secure data exchange, interoperability, privacy requirements, and real-time communication require significant planning and investment.

Workforce Readiness

Successful implementation requires training correctional healthcare staff, case managers, community providers, managed care organizations, and Medicaid partners on new roles, responsibilities, and operational processes.

Care Coordination

Person-centered care coordination begins before release and continues after individuals return to the community. Organizations must establish sustainable partnerships that support continuity of care across healthcare, behavioral health, housing, and social service systems.

The most successful organizations recognize that Medicaid Section 1115 Justice-Involved Reentry implementation is not simply a compliance exercise—it is a comprehensive system transformation effort.

HMA’s Five Pillars of Successful Medicaid Reentry Implementation

Drawing on implementation experience across multiple states, HMA has identified five foundational elements that consistently support successful implementation:

1. Governance and Cross-Sector Collaboration

Building shared leadership, accountability, and decision-making across agencies.

2. Operational Planning

Developing standardized workflows that support eligibility, care coordination, referrals, and continuity of care.

3. Technology and Data Exchange

Improving interoperability between correctional and community healthcare systems while supporting secure information sharing.

4. Person-Centered Care Coordination

Designing services around the needs of individuals transitioning from incarceration into their communities.

5. Continuous Quality Improvement

Using performance measures, implementation feedback, and operational data to improve program effectiveness over time.

Readers will gain insights into:

  • Building effective cross-sector governance and decision-making structures
  • Designing operational workflows that support continuity of care
  • Preparing correctional facilities and community providers for new responsibilities
  • Strengthening partnerships with managed care organizations and Medicaid agencies
  • Addressing technology, interoperability, and data-sharing challenges
  • Developing person-centered care coordination models
  • Measuring performance and using continuous quality improvement to refine implementation
  • Identifying common risks before they become operational barriers

Rather than focusing solely on policy requirements, the paper emphasizes the organizational strategies that position programs for long-term success.

Who Should Read This Report?

This report is designed for leaders responsible for planning, implementing, financing, managing, or overseeing Medicaid Section 1115 Justice-Involved Reentry Demonstrations, including:

  • State Medicaid agencies
  • Departments of Corrections
  • County jail administrators
  • Probation and parole agencies
  • Managed care organizations
  • Correctional healthcare providers
  • Behavioral health providers
  • Federally Qualified Health Centers (FQHCs)
  • Community-based organizations
  • County and state policymakers
  • Healthcare executives
  • Medicaid program managers
  • Reentry program leaders
  • Population health and care management leaders

Whether your organization is launching a new demonstration or refining an existing implementation strategy, this report provides actionable guidance that can accelerate implementation while improving long-term outcomes.

Why HMA?

HMA has supported Medicaid agencies, correctional systems, managed care organizations, behavioral health providers, healthcare organizations, and community-based partners across numerous justice-involved healthcare initiatives. Our experience spans policy development, implementation planning, operational design, governance, technology strategy, care coordination, and program evaluation.

The recommendations in this report reflect real-world implementation experience and practical lessons learned from helping organizations navigate the complex operational challenges of Medicaid Section 1115 Justice-Involved Reentry Demonstrations.

Frequently Asked Questions

  • What is a Medicaid Section 1115 Justice-Involved Reentry Demonstration?

A Medicaid Section 1115 Justice-Involved Reentry Demonstration allows eligible individuals to receive selected Medicaid-covered healthcare services before they are released from incarceration. The goal is to improve continuity of care, strengthen transitions to community providers, and improve long-term health outcomes.

  • What are the biggest implementation challenges?

Organizations commonly face challenges related to governance, cross-agency coordination, operational workflow design, technology integration, data sharing, workforce readiness, eligibility processes, and care coordination.

  • Who is responsible for implementing Medicaid reentry demonstrations?

Implementation requires collaboration among state Medicaid agencies, correctional systems, managed care organizations, healthcare providers, behavioral health organizations, community-based organizations, and technology partners.

  • Why is operational planning important?

Successful implementation depends on designing sustainable workflows, governance structures, technology infrastructure, and partnerships that support individuals before release and throughout their transition back into the community.

  • How can organizations improve implementation readiness?

Organizations can improve readiness by establishing cross-sector governance, investing in technology and interoperability, standardizing operational processes, strengthening care coordination, measuring performance, and continuously refining implementation based on lessons learned.

Download the Report

As additional states pursue Medicaid Section 1115 Justice-Involved Reentry Demonstrations, organizations have an unprecedented opportunity to transform how healthcare is delivered to justice-involved populations.

Lessons Learned from Implementing 1115 Justice-Involved Reentry Initiatives: Strategic Planning and Operational Considerations provides practical implementation strategies, operational recommendations, governance models, technology considerations, and lessons learned to help organizations avoid common pitfalls, accelerate implementation, and build sustainable Medicaid reentry programs that improve outcomes for individuals and communities.

Community Health Workers as Trusted Messengers: Strengthening the Community Health Information Ecosystem

Download

Learning What Works to Foster Trusted and Effective Communication Channels

Community health workers (CHWs) are among the most trusted sources of health information, yet they often lack reliable systems for receiving, validating, and sharing timely guidance. This report examines how health information flows to, through, and from CHWs in Cook County, Illinois, and identifies strategies to strengthen the community health information ecosystem.

Key Findings

  • Community health workers are among the most trusted messengers within their communities.
  • CHWs routinely validate, interpret, and adapt health information before sharing it.
  • Information systems remain fragmented and inconsistent across organizations.
  • CHWs rely on both professional and personal community relationships to distribute trusted information.
  • Better infrastructure, governance, and financing are needed to support sustainable information sharing.
Download Report

This new report, Enabling Trusted Messengers within the Community Health Information Ecosystem, examines how public health information, guidance, and resources reach, are interpreted by, and flow through community health workers (CHWs), with a focus on Cook County. Developed by Health Management Associates with support from Michael Reese Health Trust and Community Memorial Foundation, the assessment reflects insights from community health workers and their employers, as well as advocates and program leaders designing the systems that support CHW integration within the healthcare system. The report explores the role of CHWs as trusted messengers, health educators, and connectors between healthcare, public health agencies, community-based organizations, and the communities they serve. We highlight the essential contributions of CHWs to public health communication, community engagement, and health equity.

The report describes how CHWs receive, validate, translate, and share trusted health information with individuals and families, and how the community insights they gather are used to help inform healthcare organizations, public health systems, and policymakers. It examines the broader community health information ecosystem and identifies opportunities for focused investment, improved coordination, stronger health infrastructure, and formal processes that strengthen the bidirectional flow of health information among CHWs, healthcare providers, public health agencies, community-based organizations, and the communities they serve. The findings also explore how stronger information sharing can improve care coordination, support social care integration, and advance health outcomes.

The report is especially timely given Illinois’ implementation of a new Community Health Worker Medicaid benefit, development of a statewide Social Health Care Network, and regional hubs designed to coordinate and support the delivery of social health services through community-based organizations. These initiatives represent an important opportunity to strengthen the community health information ecosystem, improve coordination across healthcare and social service systems, and build a more connected, community-centered model of care.

Findings underscore that CHWs are trusted messengers—”the voice of the community”—who often operate within fragmented, rapidly changing information environments where health misinformation, inconsistent guidance, and outdated resources create barriers to effective communication. Stakeholders described the burden of navigating unreliable information, noting that “sometimes I’m scanning the internet and the information is not up-to-date” and that “there is no one way” to access current guidance. The findings also demonstrate that CHWs do far more than deliver messages; they interpret and adapt health information, making it meaningful and actionable through trusted relationships in their work and communities. As one CHW explained, “I carry materials in my purse.”

The report offers practical recommendations for strengthening the systems that support CHWs and the broader community health information ecosystem, including trusted message validation, timely dissemination channels, multilingual and culturally grounded communication, resource verification, community feedback loops, workforce development, shared governance, and sustainable financing. Ultimately, the report concludes that strengthening the CHW information ecosystem is not simply a communications initiative, but a broader strategy for building trust, strengthening the workforce, and advancing health equity. Aligning public health, healthcare, community-based workforce, and philanthropic investments can help Cook County and Illinois partners build a more accurate, responsive, equitable, and sustainable system that improves access to care, strengthens community trust, and delivers better health outcomes.

What You’ll Learn

This report answers questions including:

  • What role do community health workers play in public health communication?
  • How do CHWs identify trusted health information?
  • What are the biggest barriers to sharing accurate health information in communities?
  • How can healthcare organizations better support community health workers?
  • What is a community health information ecosystem?
  • How can states prepare for Medicaid reimbursement of CHWs?
  • What are best practices for trusted messengers in public health?
  • How can public health agencies improve community trust?

Recommendations

The report recommends:

  • Creating trusted message validation processes
  • Establishing centralized dissemination channels
  • Supporting multilingual and culturally responsive communication
  • Improving resource verification
  • Building feedback loops between communities and health systems
  • Investing in CHW workforce development
  • Developing shared governance models
  • Supporting sustainable financing

Who Should Read This Report

This report is designed for:

  • Public health agencies
  • Medicaid agencies
  • Health systems
  • Community health workers
  • Community-based organizations
  • Foundations
  • Health policy leaders
  • Health equity professionals
  • Healthcare executives
  • State policymakers

Frequently Asked Questions

What is a Community Health Information Ecosystem?

A community health information ecosystem is the network of organizations, people, technologies, and communication channels that create, share, validate, interpret, and use health information across communities, healthcare organizations, public health agencies, and community-based organizations.

Why are community health workers considered trusted messengers?

Community health workers are trusted because they have deep relationships within the communities they serve. They often share lived experiences, understand local cultures and languages, and help translate complex health information into culturally relevant guidance. Their trusted relationships make them essential partners in improving public health communication and advancing health equity.

What challenges do community health workers face when sharing health information?

The report found that CHWs often work in fragmented and rapidly changing information environments. They frequently navigate inconsistent guidance, outdated resources, and multiple sources of information while responding to community needs. Many also spend significant time translating information, verifying resources, and adapting messages to ensure they are accurate, culturally appropriate, and actionable.

What recommendations does the report make?

The report recommends strengthening the systems that support community health workers by improving trusted message validation, creating more effective information-sharing channels, supporting multilingual and culturally grounded communications, verifying community resources, strengthening feedback loops between communities and institutions, investing in the CHW workforce, establishing shared governance, and creating sustainable financing models.

Why is this report especially relevant for Illinois?

Illinois is implementing several major initiatives that will reshape how community health workers and community-based organizations support residents, including a new Community Health Worker Medicaid benefit, a statewide Social Health Care Network, and regional hubs that coordinate social health services. The report provides practical insights that can help inform these efforts and strengthen collaboration across healthcare, public health, and community organizations.

How does strengthening the community health information ecosystem improve health outcomes?

A stronger community health information ecosystem helps ensure that accurate, timely, and culturally responsive health information reaches communities through trusted relationships. It also creates better pathways for community feedback to inform healthcare and public health decision-making, leading to more responsive services, stronger community trust, improved access to care, and better health outcomes.

Bottom line: Strengthening the community health information ecosystem requires more than better communications. It requires investing in community health workers as trusted messengers, improving information infrastructure, supporting bidirectional communication between communities and institutions, and building sustainable systems that advance health equity.

Final 2027 Notice of Benefit and Payment Parameters Notice: What States and Issuers Need to Know

Download

What are the changes in the payment notice for 2027? On May 15, 2026, the Department of Health and Human Services (HHS) and the Centers for Medicare & Medicaid Services (CMS) released the final Notice of Benefit and Payment Parameters (NBPP) for 2027, setting key rules for the individual and small group health insurance markets. This report explains the most important 2027 Payment Notice changes for health care payers, issuers, state regulators, and state-based exchanges—including what CMS finalized, what changed from the proposed rule, what takes effect in 2026, 2027, and 2028, and what the rule signals for future marketplace policy. Topics include ACA marketplace operations, eligibility and enrollment, marketing oversight, plan design flexibility, cost-sharing, Essential Health Benefits, QHP certification, and state authority. According to HHS, the final rule could reduce marketplace enrollment by 1.2 million to 2.0 million people, making it essential for decision makers to understand the operational, financial, and compliance implications now.

Need to understand how the final 2027 NBPP affects your organization? Connect with the report authors to discuss implications for pricing, product strategy, exchange operations, compliance, and state marketplace oversight. Whether you are evaluating operational changes, preparing for upcoming requirements, or assessing market impact, our experts can help you turn the final payment notice into a clear action plan. Click this link to set up a free 15-minute consultation with one of the report authors.

Medicaid Community Engagement Interim Final Rule: Key Implications for States, Payers, and Providers

Download

HMA’s issue brief on the Medicaid Community Engagement Interim Final Rule provides a clear, actionable summary of new Medicaid work requirements and community engagement requirements for states, Medicaid health plans, providers, community-based organizations, and technology vendors. The report explains key policy changes issued by CMS on June 1, 2026, including exemptions such as medical frailty, verification and reporting expectations, enrollee notification requirements, and the state systems changes needed to prepare for the January 1, 2027 implementation deadline. If you are searching for a summary of Medicaid work requirements, a summary of Medicaid community engagement requirements, the medical frailty definition, or guidance on Medicaid work requirements state systems changes, this brief helps translate complex federal regulation into practical next steps to support compliance, reduce coverage loss risk, and inform implementation strategy.

Please fill out this form to receive a copy of the issue brief.

Ground Ambulance Payment Landscape: Challenges and Policy Options

Download

Ground ambulance transport is a critical piece of the US healthcare infrastructure and is currently facing several challenges, which may result in the loss of patient access to care. These life-saving services play a vital role in the patient care continuum and significantly impact acute care and long-term recovery. Often, at critical and tense moments before the patient is able to reach hospital care, ground ambulance paramedics and emergency medical technicians (EMTs) are the first point of healthcare contact for the patient. These medical professionals stabilize and treat patients to ensure they begin their care pathway smoothly and recover rapidly.

To address the challenges that the ground ambulance industry is experiencing today and lessen the impact of the various emerging issues, this report offers several recommendations for policymakers and stakeholders to consider.

Proposed Changes to Medicaid State Directed Payments and Targeted Practitioner Payments

Download

On May 20, 2026, the Centers for Medicare & Medicaid Services (CMS) released the Medicaid Managed Care State Directed Payments and Medicaid Fee-For-Service Targeted Medicaid Practitioner Payments Proposed Rule.

This proposed regulation outlines critical updates to Medicaid provider reimbursement, directly addressing federal mandates from the One Big Beautiful Bill Act (the Working Families Tax Cut legislation enacted on July 4, 2025). Notably, the rule extends payment limitations to additional healthcare providers operating under both Medicaid managed care models and fee-for-service (FFS) delivery systems.

To help healthcare organizations, state agencies, and health plans navigate these complex regulatory shifts, Health Management Associates (HMA) experts have developed a comprehensive compliance and impact overview.

The proposed changes to Medicaid state directed payments are highly complex. The HMA consulting team is actively analyzing the regulatory text and stands ready to assist organizations with impact evaluations, policy interpretation, and strategic response planning.


Don’t Miss Our Upcoming Webinar: The Future of Medicaid State Directed Payments
Wednesday, June 10, 2026 | 12:00 PM ET

As federal regulators move to reshape the Medicaid landscape, states, providers, and insurers face intense pressure to adapt. Join HMA subject matter experts as they deliver timely, up-to-the-moment analysis on federal guidance, waiver activity, and litigation shaping the operational environment.

👉 Register for the webinar to secure your spot and gain actionable insights for your organization.

Treatment-Resistant Depression: Costs, Caregiving, and Gaps in Care

Download

HMA’s report examines the clinical, economic, and caregiving burden of treatment-resistant depression (TRD), a condition affecting nearly one in three individuals with major depressive disorder. Drawing on a comprehensive literature review and analysis of Medicare data, the report highlights the substantial costs associated with TRD, including higher rates of hospitalization, increased healthcare utilization, and approximately $8,000 in additional annual spending per Medicare beneficiary compared to individuals with well-controlled depression.

The findings also underscore the broader economic impact, with prior research estimating that TRD accounts for tens of billions of dollars annually in national costs. In addition, the report details the significant demands placed on families and caregivers, who often provide more than 23 hours of care per week and face considerable financial and emotional strain.

Together, these insights highlight the scale of TRD’s impact across the healthcare system and households, as well as ongoing gaps in access to care for individuals with more complex mental health needs.

The New Uninsured: State Policy Options for Californians Losing Medi-Cal Coverage

Download

HMA’s new report for the California Health Care Foundation explains how recent federal and state policy changes could cause up to two million Californians to lose Medi-Cal coverage. These changes will place new strains on the state budget and safety-net system. The report outlines practical short-term program paths California could use to preserve access to care while full-scope coverage is restored. It summarizes the policy and fiscal context (including work requirements, more frequent eligibility checks, and immigrant eligibility restrictions), describes stakeholder-informed design goals (statewide access, privacy protections, fiscal prudence, scalability, and safety-net stability), and presents two illustrative coverage alternatives with modeled cost ranges and key trade-offs in benefits, provider payment rates, cost sharing, and bridge-period design.

2027 Proposed NBPP: Analyzing State and Consumer Impacts

Download

On February 9, 2026, the Department of Health and Human Services (HHS) released the proposed Notice of Benefit and Payment Parameters (NBPP) for 2027. The notice includes important proposed rules and parameters for the operation of the individual and small group health insurance markets in 2027 and beyond.

This paper summarizes key provisions in the proposed notice with a focus on the major changes to plan types, cost-sharing, network design and oversight, marketplace philosophy, and the shift of responsibilities from the federal government to states. It also evaluates any changes to returning policies from the Marketplace Affordability and Integrity rule from last year, which are currently being challenged in court, and codifies relevant statutory changes in the One Big Beautiful Bill Act.

The paper reviews the potential impact of these proposed policies on consumer affordability and access as well as the impact and associated level of effort on state regulators and marketplaces. Lastly, it touches on policies not included in this rule, including those highlighted as issues that may or will be addressed in future rulemaking as well as issues surprisingly not covered in this proposed rule, such as revisions to the Section 1332 waiver process as well as details on how a state could explore and pursue a 1333 interstate compact. Comments are due no later than March 13, 2026.

Case Study Report: Lessons Learned from HealthySteps Technical Assistance in California

Download

This report synthesizes insights from multiple efforts to support the financial sustainability of HealthySteps sites in California, including federally qualified health centers (FQHCs), community clinics (non-FQHCs), private practices, and other settings. Led by the HealthySteps National Office and Health Management Associates (HMA), the technical assistance (TA) elevated challenges, strategies and best practices to achieve sustainability informed by learning collaboratives, individualized TA sessions, and financial modeling exercises. This report complements additional resources that the HS National Office and HMA developed which are available via the HealthySteps (HS) Sustainability website.

Medicaid Changes in the OBBBA and Implications for the Marketplace and Individual Market in 2027

Download

In recent years, the individual market has undergone significant disruption. The expiration of enhanced premium tax credits (ePTC) at the end of 2025 and sweeping eligibility changes under the 2025 Budget Reconciliation Act (OBBBA) have reshaped—and will continue to reshape—the individual market.

The number of changes facing states and issuers in coming years are significant. As a result, it is unsurprising that discussion and analysis on the individual market impacts of the new Medicaid requirements is limited and expected to result in large numbers of Medicaid beneficiaries being disenrolled. Between community engagement requirements (i.e., work requirements), increases in eligibility checks, and loss of eligibility for certain immigrant population, the expectation is that millions of people will leave Medicaid in 2027.

This brief explores how these coming changes will reshape coverage pathways and costs, and examines implications for consumer affordability and churn, issuer pricing and risk pools, and state administrative burdens—alongside strategies for states, issuers, and policymakers to mitigate adverse effects.

Analysis of the Costs and Medicaid Payment Adequacy for Ground Ambulance Services in New York State

Download

Survey data from fiscal year (FY) 2022 suggest that entities that provide ground ambulance services in the State of New York are experiencing reimbursement challenges. Health Management Associates, Inc. (HMA), contracted with the United New York Ambulance Network (UNYAN) to conduct an independent study of the costs of delivering ground ambulance services in the state and the adequacy of payment for these critical services. The HMA-UNYAN survey data highlight the wide variation in costs within the ground ambulance industry in New York and the negative Medicaid margins the industry experiences. These data demonstrate that although ambulance entities of all sizes in New York have negative Medicaid margins, these margins worsen as entity size decreases and entities become more rural. Trends in negative margins appear to be linked to some degree to entities’ relative share of “responses without transport” or uncompensated transports. This white paper poses important considerations for policymakers.

Ready to talk?