Insights

HMA Insights: Your source for healthcare news, ideas and analysis.

HMA Insights – including our new podcast – puts the vast depth of HMA’s expertise at your fingertips, helping you stay informed about the latest healthcare trends and topics. Below, you can easily search based on your topic of interest to find useful information from our podcast, blogs, webinars, case studies, reports and more.

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Webinar

Webinar Replay: California Medi-Cal 2020

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On February 3, 2016, HMA Information Services hosted the webinar, “California Medi-Cal 2020: What the State’s 1115 Waiver Renewal Means for Medicaid Providers, Health Plans and Patients.”

California has received federal approval for a five-year, $6.2 billion 1115 waiver renewal, which can best be described as a mix of old and new. The waiver reauthorizes Medi-Cal managed care and other existing state Medicaid programs – as well as initiating important reforms and innovations. Though scaled down from the state’s original proposal, the new waiver moves California closer to value-based purchasing in Medicaid in several ways.

During this webinar, business and policy experts from HMA’s California offices provide a comprehensive overview of the waiver’s various components, with an emphasis on the type of organizational structures, systems, and performance measurement capabilities providers and health plans will need to successfully compete in the state’s emerging value-based environment. Listen to the replay and:

  • Find out what public and district/municipal hospitals need to do to get their share of up to $3.27 billion in performance incentives through PRIME – successor to the state’s DSRIP initiative.
  • Understand the types of reporting requirements, outcome measures and delivery system models needed to successfully implement waiver programs and comply with new rules and regulations.
  • Evaluate various integrated care models, an essential component of the state’s Whole Person Care pilot, which will divvy up $1.5 billion in incentive payments to foster integrated behavioral and physical healthcare.
  • Learn how to organize case management, care management and training to align with the waiver’s quality and performance requirements.
  • Assess the state’s Global Payment Pilot Program, which seeks to move patients out of the emergency room and into primary care with $1.4 billion in incentive payments – funds previously earmarked for Safety Net Care Pool and Medicaid Disproportionate Share Hospital programs.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

Webinar

Webinar Replay: Provider Vitality Workshop

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On January 28, 2016, HMA Information Services hosted the webinar, “Provider Vitality Workshop: Strategies for Ensuring an Energized and Effective Healthcare Workforce.”

A strong and effective healthcare system depends on sustaining the vitality and well-being of the provider workforce. That’s not easy, especially among providers working in communities where social determinants weigh heavily on patient health and where the pent-up medical needs of the underserved can overwhelm even the most dedicated healthcare worker. Add to the mix growing state and federal quality reporting requirements, and it’s no wonder healthcare practitioners are at the breaking point.

During this webinar and interactive workshop, HMA Principal Jeffrey Ring, PhD, talks about the dangers of provider burnout. More importantly, he outlines a series of concrete steps healthcare organizations can take to ensure providers remain energized, find meaning in their work, and continue to provide the highest quality care to their patients. Listen to the replay and:

  • Learn how to identify a provider vitality problem at your organization, including signs of growing provider stress, frustration, and burnout.
  • Understand the various drivers of vitality problems, including understaffing, a challenging patient population, a hostile or unsupportive work environment, poorly defined organizational goals, inefficient team or management structures, and inadequate systems and protocols.
  • Identify which provider vitality problems can be addressed through training, workshops and strategies to help providers find meaning in their work versus drivers that require broader organizational restructuring.
  • Learn how to create a supportive work environment that fosters collaborative problem-solving, helps providers balance work and life, and empowers providers to take charge of their own success and well-being.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

Webinar

Webinar Replay: Making Healthcare Data Actionable

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On January 14, 2016, HMA Information Services hosted the webinar, “Making Healthcare Data Actionable: Solutions for Converting Data into Information for More Effective Reporting, Decision Making and Strategic Planning.”

We live in a digital universe, and the volume of data is growing exponentially. That’s especially true in healthcare, where the need for information is being driven by changes in regulatory and compliance reporting requirements, demand for quality and performance measures, and a focus on value-based purchasing. But unless all of this healthcare data can be converted into the type of information that supports decision-making and strategic planning, it’s just taking up space.

During this webinar, HMA data specialist Lisa Maiuro, PhD, outlines some practical approaches healthcare organizations can take to convert data into information, including an understanding of how to share data across organizational and functional teams, how to organize data to drive business decisions, and how to present and use data without specialized analytic expertise. Listen to the replay and:

  • Understand how to improve performance by leveraging evidence-based data; track variations in quality; and provide dynamic healthcare dashboards to benchmark quality, utilization, cost of care, and provider patterns; create mapping capabilities; apply predictive analytics, and more.
  • Learn how information solutions can help healthcare organizations respond quickly and easily to the challenges of both internal and external reporting requirements at the state and federal level.
  • Find out how enhanced analytical capabilities can help your organization make better use of available data without large investments in additional IT capabilities or analytic services.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

Webinar

Webinar Replay: Building Population-Based Integrated Delivery Systems for Vulnerable Populations

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On December 10, 2015, HMA Information Services hosted the webinar, “Building Population-Based Integrated Delivery Systems for Vulnerable Populations.”

Designing and implementing population-based integrated delivery systems, particularly those involving multiple medical, behavioral health, dental and social service providers, has become a focus of states, health plans and providers themselves. This focus is growing to include people covered by Medicaid and other government programs, in addition to Medicare. New models are emerging and lessons being learned about effective approaches.

During this webinar you’ll hear from HMA Principals Art Jones, MD, Jeanene Smith, MD, MPH, and Vice President Pat Terrell and about some of these approaches, as well as experiences to build upon. Listen to the replay and:

  • Understand the key elements of and best approaches to the design and implementation of multiple provider integrated delivery systems serving primarily Medicaid and uninsured populations.
  • Learn how Oregon’s experience with the Coordinated Care Model is shaping both care delivery in that state as well as influencing other similar approaches across the country.
  • Learn about a model in Chicago, the Medical Home Network, which is now fully operating as an integrated delivery system for a significant Medicaid membership.
  • Hear discussion about barriers and challenges (and strategies to overcome them) as well as the emerging benefits to providers, payers and patients alike.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

Webinar

Webinar Replay: Total Cost of Care Benchmarks and Physician Practices

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On December 9, 2015, HMA Information Services hosted the webinar, “Total Cost of Care Benchmarks and Physician Practices: An Early Stage Evaluation of Five Regional Healthcare Improvement Collaboratives Funded by the Robert Wood Johnson Foundation.”   

The Total Cost of Care and Resource Use framework developed by HealthPartners is at the center of a pilot program funded by the Robert Wood Johnson Foundation (RWJF) to identify and address healthcare overuse and inefficiency in five areas of the country. RWJF funded (NRHI) – along with five regional healthcare improvement collaboratives (RHICs) – to implement the first phase of the pilot, which involves the use of multi-payer commercial claims data to produce and share total cost of care benchmarks with physicians and practices. 

During this webinar, representatives of NRHI, the Oregon Health Care Quality Corp., MN Community Measurement, and Health Management Associates (HMA) share findings from an evaluation of this first phase of the pilot. The results of the evaluation, conducted by HMA, illustrate both the challenges and promises of using cost transparency initiatives to drive delivery system change. Listen to the replay and:

  • Understand how each RHIC’s specific approaches and progress vary according to pre-existing data collection infrastructures, stakeholder dynamics and the local healthcare environment.
  • Learn how RHICs are dealing with concerns over the measurements and public reporting, and how they are incorporating technical assistance and checklists to improve data quality.
  • Understand the importance of seeking physician input and feedback as early as possible to help design and plan the project and to ensure that total cost of care reporting is actionable. 
  • Find out how efforts among RHICs to work collaboratively and share lessons learned helped accelerate progress toward the development and dissemination of total cost of care reporting in their communities.
  • Learn how the early experiences of RHICs can be applied to other regionally based healthcare transparency and reform initiatives.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

Webinar

Webinar Replay: Transforming Care: From Volume to Value

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On December 9, 2015, HMA and IBM Watson Health presented a webinar, “Transforming Care: From Volume to Value.”

As the federal government, state governments, payers, and health care providers across the country move from traditional fee-for-service payment models toward value-based care models,  initiatives such as Medicaid Health Homes, Medicare Accountable Care Organizations and Delivery System Reform Incentive Payment (DSRIP) programs are dramatically changing the way health care services are delivered, managed and paid for.

During this webinar, experts discussed the principles and goals of value-based care that underpin state and national reform efforts, the role that information technology (IT) will play in support of these goals, and examples of how IT has enabled provider and payer organizations to pursue value-based care initiatives.

HMA:

  • The principles and goals of value-based care (Tony D. Rodgers, HMA Principal)
  • The implications of value-based care for physicians and other health care providers (Jean Glossa, MD, HMA Principal)
  • The role of health care IT in moving the U.S. health care system from volume to value (Lynn Dierker, HMA Principal)

IBM Watson Health:

  • The technology innovations that exist to enhance, scale and accelerate human expertise to help individuals live healthier and more productive lives (Eric Fichtel, Care Management Director at IBM Watson Health)

The HMA and IBM Watson Health slide decks for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

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Webinar

Webinar Replay: Provider Network Adequacy Monitoring

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On December 8, 2015, HMA Information Services hosted the webinar, “Provider Network Adequacy Monitoring: Findings and Recommendations from the 2015 Robert Wood Johnson Foundation-Funded Survey of States and Health Plans.”

Invest in network standards. Monitor program-wide provider capacity. Increase after-hours access. Deploy data analytics. Increase states’ role in network oversight. These are some of the key findings and recommendations from the Robert Wood Johnson Foundation-funded survey of health plans and state regulators concerning provider network adequacy compliance and monitoring standards. The survey, conducted by Health Management Associates (HMA), was designed to identify important trends and potential challenges in provider access monitoring and compliance given the dramatic increase in health insurance coverage under the Affordable Care Act.

During this webinar, HMA Principals Karen Brodsky and Barbara Markham Smith outline nearly a dozen findings and recommendations, providing a roadmap for both states and health plans seeking more effective and efficient ways of ensuring adequate provider access for members. Listen to the replay and:

  • Identify key differences in network adequacy compliance and monitoring standards among states and learn why a push for more standardization of methods and metrics is necessary.
  • Understand the need to track provider overlap among competing health plan networks to get a true read on provider capacity in a state or region.
  • Learn why health plans are increasingly including essential community providers in Medicaid, commercial and exchange networks.
  • Understand health plan reports regarding where they exceed state network requirements in order to ensure better provider access.
  • Find out how after-hours access is being addressed for primary care service access.
  • Understand the importance of data analytics in identifying network access problems, especially the type of problems that result in increased use of emergency room and out-of-network care.
  • Assess the role of state insurance regulators and the likelihood they will need to step up their involvement in monitoring network adequacy among health plans.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

Webinar

Webinar Replay: Care Management Essentials

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On December 2, 2015, HMA Information Services hosted the webinar, “Care Management Essentials: Practical Approaches to Implementing a Successful Care Management Program.”

Care management is growing in importance as healthcare providers taking on risk seek effective ways of improving patient outcomes while controlling costs. The most successful care management programs offer practical methods for identifying members in need of interventions, effective care plans, face-to-face consultation, and reliable methodologies for tracking results.

During this webinar, HMA Principal Nancy Jaeckels Kamp provides the key steps for designing and implementing a successful care management program – including the type of infrastructure and workflow redesign needed to ensure your organization’s care management efforts deliver measureable results. Listen to the replay and:

  • Understand the key elements of a successful care management program.
  • Learn practical approaches to identifying eligible patients for appropriate care management interventions.
  • Identify infrastructure needs, workflows and processes that support care management.
  • Find out how care management initiatives aimed at complex medical conditions can dovetail with similar efforts targeting depression and other mental health issues.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

Webinar

Webinar Replay: Trends in State Medicaid Programs

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On November 18, 2015, HMA Information Services hosted the webinar, “Trends in State Medicaid Programs: Emerging Models and Innovations.”

CCOs, RCOs, ACOs, Medicaid managed care, 1115 Waivers, 1332 Waivers, block grants, DSRIP, consumerism, integrated care, managed long-term care, patient-centered medical homes, duals demonstrations, evidence-based care. Let’s face it, there is a wide variety of economic and service delivery models emerging to serve the nation’s rapidly growing Medicaid population. While the use of Medicaid managed care continues to increase, other models are vying for relevance – and attracting interest and attention.

During this webinar, HMA Managing Principal Tina Edlund and Principals Barbara Coulter Edwards and Steve Fitton provide a high-level, strategic look at trends in state Medicaid programs – with an emphasis on how innovations in payment reform, service integration, and coordinated care models may impact the future of Medicaid. Listen to the replay and:

  • Assess the strategic implications of emerging economic and service delivery models for state Medicaid populations and weigh the strengths and weaknesses of the various approaches.
  • Understand the role that delivery system redesign can play in assuring program sustainability as states expand coverage.
  • Find out whether the shift to consumerism in health care will impact Medicaid benefit design and financial assumptions.
  • Get the latest on Medicaid financing, budget and payment reform initiatives that are at the center of virtually every attempt to address the quality, sustainability and cost of Medicaid.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

Webinar

Webinar Replay: An Inside Look at Findings from the 15th Annual Kaiser 50-State Medicaid Budget Survey

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On November 19, 2015, HMA Information Services hosted the webinar, “Medicaid Enrollment and Spending Trends: An Inside Look at Findings from the 15th Annual Kaiser 50-State Medicaid Budget Survey.”

Medicaid enrollment and spending both rose nearly 14 percent in fiscal year 2015 among 50 states and the District of Columbia, according to the 15th annual Medicaid budget survey from the Kaiser Family Foundation’s Commission on Medicaid and the Uninsured (KCMU). Spending growth is expected to slow to 6.9 percent in fiscal 2016, while enrollment growth slows to 4 percent, the study projects.

What’s driving these trends, and what are states doing to improve healthcare quality while controlling costs? That’s the topic of this webinar from Health Management Associates, which works with KCMU each year to conduct the survey. HMA Managing Principals Eileen Ellis, Kathy Gifford, and Vern Smith outline key findings from the budget survey and discuss what it all means for the future of Medicaid. Listen to the replay and:

  • Assess the impact of Medicaid expansion on state budgets, including savings in areas like behavioral health, uncompensated care, and criminal justice.
  • Learn why Medicaid spending and enrollment growth will slow in 2016, and why the gap in the rate of increase between expansion and non-expansion states will narrow.
  • Identify the key drivers of Medicaid spending growth.
  • Understand the extent of major Medicaid payment and delivery system reforms among states.
  • Find out how state Medicaid directors were remarkably accurate in projecting Medicaid enrollment and spending trends in 2015 – and what that may mean for the 2016 outlook.
  • Gain insight into which states could expand Medicaid in the future and what that might mean for struggling state budgets.
  • Assess the financing of Medicaid in 2017 and beyond, when the federal matching rate for expansion enrollees begins to decline.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

Webinar

Webinar Replay: Medicaid, Marketplace Outreach and Enrollment

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On December 1, 2015, HMA Information Services hosted the webinar, “Outreach and Enrollment: Maximizing Medicaid and Marketplace Penetration.”

The only thing more important than offering healthcare coverage through Medicaid or an insurance exchange is making sure that people actually sign up. That’s why outreach and enrollment initiatives are vital.

  • During this webinar, HMA Principal Cathy Kaufmann reports on various efforts by states, health plans and advocacy groups to maximize their outreach and enrollment efforts. The goal: making sure that all those eligible for healthcare coverage – even the hardest to reach populations – understand their options and get signed up. Listen to the replay and:
  • Understand why wide variation in outreach and enrollment initiatives among states has a direct impact on Medicaid and exchange enrollment and penetration.
  • Overcome barriers to successful outreach and enrollment for African-American, Hispanic, Native American, and other hard-to-reach populations.
  • Evaluate alternative funding streams and partnerships with community organizations to help facilitate outreach initiatives, reduce uncompensated care, and connect people to social services, such as the Supplemental Nutrition Assistance Program (SNAP) or housing assistance.
  • Understand the importance of federally funded assisters who screen people for eligibility in Medicaid or the marketplace.
  • Reduce gaps in care, with a special focus on the population of eligibles who churn between Medicaid and the exchange.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.

Webinar

Webinar Replay: FQHC Readiness for Value-Based Payments

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On November 17, 2015, HMA Information Services hosted the webinar, “FQHC Readiness for Value-Based Payments: Priorities for Success.”

Federally Qualified Health Centers (FQHCs) continue to struggle with dramatic changes in the way in which healthcare is financed in a post-ACA world. The shift to value-based payments is the latest test. The question is whether FQHCs are equipped to accept value-based payments while remaining financially sustainable.

During this webinar, HMA Principal Art Jones, MD, Managing Principal Gaylee Morgan, Senior Consultant Rob Werner, and Principal Deborah Zahn outline a step-by-step readiness assessment that FQHCs can implement to measure their ability to successfully take on risk under a value-based payment model. The webinar also provides case studies of FQHCs that have successfully entered into a variety of risk-sharing arrangements, providing important lessons about how FQHCs are adapting to new funding mechanisms. Listen to the replay and:

  • Understand key trends driving the need for FQHCs to shift to value-based payments and explore new partnerships and collaborations.
  • Understand key components of population health management, including how to understand and stratify risk, implement targeted interventions, and consistently deliver and manage care.
  • Learn how FQHCs are playing an important role in accountable care organizations, with an emphasis on reducing the global cost of care while improving patient outcomes.
  • Find out how FQHCs are joining forces to create their own independent practice associations and ACOs, driven by a desire to shift from a fee-for-service model to value-based payments.

The slide deck for this webinar can be retrieved by clicking the “DOWNLOAD” button below.