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Webinar Replay: Electronic Visit Verification for Personal Care Services, Home Health

Understanding and Implementing New Requirements of the 21st Century Cures Act

This webinar was held on May 24, 2018.

The 21st Century Cures Act requires state Medicaid programs to implement electronic visit verification (EVV) for personal care services in 2019 and home health care in 2023. While the aims are noble – reducing fraud and improving quality of care – the practical considerations of understanding and implementing EVV will pose a tremendous challenge for many states.

During this webinar, healthcare experts from HMA and the National Association of States United for Aging and Disabilities (NASUAD) provided a blueprint for effective implementation of EVV requirements as well as a deeper understanding of the implications of the new rules. Speakers provided an update on existing EVV programs at the state level as well as looked at best practices and lessons learned.

Learning Objectives

  1. Understand the specific EVV technology, implementation, and verification requirements of the 21st Century Cures Act.
  2. Identify EVV technologies and design models that best fit the needs of your state.
  3. Find out how EVV not only helps reduce fraud, waste, and abuse in Medicaid programs, but also improves the quality of care for patients needing home health and personal care services.
  4. Learn why more than half of states may not be able to meet the EVV deadlines imposed by the 21st Century Cures Acts.


  • Jen Burnett, Principal (Harrisburg, PA)
  • Camille Dobson, Executive Deputy Director, National Association of States United for Aging and Disabilities (NASUAD)

Who Should Listen
Representatives of state Medicaid agencies; Medicaid managed care plans; personal care services, home care, and other providers; EVV vendors; and the federal government.

Click here to view the slides from this webinar: EVV Webinar 05-24-18