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Webinar Replay: Innovations in Medicaid Managed Long-Term Services and Supports

How Health Plans are Providing Support to Family Caregivers

This webinar was held on February 28, 2018.

Health Management Associates and the AARP Public Policy Institute discuss the findings of the new report on Emerging Innovations in Managed Long-Term Services and Supports (LTSS) for Family Caregivers. The report shows that health plans are increasingly recognizing and supporting family caregivers for individuals with LTSS needs. The webinar also featured the real-world experiences of Anthem Inc., a health plan that is helping family caregivers in LTSS settings. The emerging innovations report is part of the joint Long-Term Services and Supports State Scorecard series and supported by The Commonwealth Fund, The SCAN Foundation, and the AARP Foundation.

Learning Objectives

  1. Learn about emerging innovations for supporting family caregivers, taken from in-depth interviews with more than 40 LTSS leaders at 15 of the nation’s Medicaid managed care plans.
  2. Understand why state policy, managed care contract language, and advocacy are major drivers for family caregiver supports in managed LTSS.
  3. Learn how health plans, community-based organizations, and regulators can work together to help family caregivers overcome significant barriers, including the need for access to home care workers, instruction, counseling, and respite care.
  4. Find out how health plans can help family caregivers find balance in their caregiver roles, avoiding burnout and compromises to their own health and economic security.


Susan Reinhard, SVP, Director, AARP Public Policy Institute
Barbara Edwards, Principal, Health Management Associates
Merrill Friedman, Senior Director, Disability Policy Engagement, Anthem, Inc.

Who Should Listen
Medicaid directors and officials of state Medicaid programs; Medicaid health plans; accountable care organizations and other provider-led Medicaid managed care entities; safety net providers, including community-based organizations and delivery systems; state aging and disability administrators; LTSS researchers; and advocates.