Ann Filiault, MBA
Director, HMA Proposal Center
Ann Filiault specializes in strategic and financial planning, transaction support, turnaround analysis and implementation, regulatory compliance, and operational improvement. She has served clients including hospitals, academic medical centers and health systems; for more than 30 years, Ann has assisted providers and payers to face the challenges of an evolving regulatory landscape. She provides strategic facilitation to boards, executive leaders and medical staff in making decisions regarding strategic direction and operational configuration.
Since joining HMA in 2016, Ann has led projects of various sizes for a wide range of providers, payers, and non-profit organizations. She has assisted providers and payers with implementation of significant programmatic changes and helped provider organizations understand and implement operational changes for revenue cycle impacts of federal and state reimbursement changes.
Ann integrates data analytics to improve processes across a broad range of healthcare issues including work on an integrated large-scale data analysis into market and utilization forecasting, transactional due diligence, and third-party reimbursement. Additionally, she has also worked on analyzing Medicare and Medicaid third-party reimbursement opportunities.
Ann’s work has supported the development of managed care procurement strategies and drafting request for proposal (RFP) responses and policies to comply with state Medicaid requirements. She assists clients with reviewing and redesigning compliance policies and procedures, including organizational structure and resources; datamining; and information technology support. She has also helped clients with the prioritization of annual compliance work plans as well as developed program strategies and assisted with grant writing and submission for various opportunities.
For the prior three decades, Ann served as a director at PricewaterhouseCoopers, in both New York City and Albany, NY, where she delivered large, multi-workstream engagements and acted as account director for relationships at several health systems. Some of her most significant accomplishments included leading development and implementation of strategic and operational turnaround plans for inner-city distressed health systems, including engagement with regulators, rating agencies, and bond issuing authorities.
She also facilitated the reconfiguration of clinical service lines across campuses, post-merger, for an academic medical center. She led the board of a large visiting nurse association in the definition and assessments of strategic options around partnering, and she developed compliance analysis to identify and assist hospitals with short-stay concerns around the implementation of the two-midnight rule and Office of the Inspector General initiatives.
Ann received a Master of Business Administration from Union College and her bachelor’s degree from Dartmouth College. She has served as a board member with the Helena Ptochia Foundation since 2010 and supports the Spoon Foundation, which provides nutritional supplements and staff education to institutionalized children primarily in Kazakhstan.
Ann travelled halfway around the world to Kazakhstan to adopt her beloved daughter. She enjoys multi-cultural cuisine and has recorded several classical a cappella CDs.