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Ann Filiault specializes in financial planning, turnaround implementation, and transaction support for hospitals, academic medical centers, and health systems. With nearly 30 years of experience preparing acute care providers to face the challenges of an evolving regulatory landscape, Ann facilitates boards and executive leadership around strategic direction and operational configuration – building consensus and driving results.
As a director at PricewaterhouseCoopers in New York City and Albany, Ann delivered large, multi-workstream engagements and acted as the account director for relationships at several health systems. Ann has significant experience in hospital turnaround, clinical service line redesign, and operational transformation, including medical staff facilitation, analytic support, outcomes measurement, and exit strategy. She has guided university and medical center administrations through assessments of strategic options for corporate reconfiguration, including facilitating the reconfiguration of five clinical service lines across campuses post-merger for an academic medical center. Additionally, she has led the development and implementation of strategic and operational turnaround for several inner-city distressed health systems.
Ann integrates data analytics to improve processes across a broad range of healthcare issues. She led product development of a compliance risk assessment and monitoring software tool fed by medical records information. This process involved initial product conceptualization, content design and development, user experience design, implementation within daily workflow, and training and ongoing support of users. She has also integrated large-scale data analysis into market and utilization forecasting, transactional due diligence, and third-party reimbursement.
Ann has performed multiple feasibility, market and economic studies to support regulatory approvals of hospital capital expansion and replacement. She has provided financial and operational analysis to support business planning, physician growth strategies, and Certificate of Need processes. Ann developed compliance analysis to identify and assist hospitals with short-stay concerns around the implementation of the two-midnight rule and OIG initiatives.
Ann received her MBA from Union College and her bachelor’s degree from Dartmouth College. She has served as a board member with the Helena Ptochia Foundation since 2010 and supports the Spoon Foundation, which provides nutritional supplements and staff education to institutionalized children primarily in Kazakhstan.
Ann travelled halfway around the world to Kazakhstan to adopt her beloved daughter. She enjoys multi-cultural cuisine and has recorded several classical a cappella CDs.