Bren Manaugh, LCSW-S, CPHQ
Bren Manaugh is a specialist in integrated care and quality improvement with expertise in operations systems design, implementation, and funding strategies for serving the safety net and complex care populations across multiple sectors of intervention. She works with system stakeholders to develop and drive person-centered, culturally competent care that optimizes outcomes and reduces costs.
At HMA Bren’s projects have included serving as a clinical subject matter expert and technical assistance coach for projects in California and Delaware aimed at improving and expanding access to addiction treatment, including medications for addiction treatment (MAT) for opioid use disorder.
She has worked on an array of projects including a comprehensive evaluation of health services and suicide risk in the Harris County, Texas, jail, developing a model for behavioral health crisis and law enforcement diversion, and serving as a practice coach and behavioral health integration subject matter expert in Delaware’s Behavioral Health Integration initiative.
Bren has provided hands-on practice transformation consultation to substance use treatment and mental health providers and conducted an assessment for the Hospital Association of Southern California to formulate discharge strategies for hospitals in the six-county Los Angeles region. She has worked with a care coordination and technology entity to support identification of and effective treatment to individuals with complex medical and social determinant of health needs in Houston and with the Substance Abuse and Mental Health Services Administration to evaluate and recommend treatment planning best practices and requirements for behavioral healthcare.
Prior to joining HMA, Bren served as vice president of adult services at a large mental health/substance abuse agency in San Antonio where she developed and administered programs in the nationally recognized Bexar County Restoration Center and Diversion Program. While there, Bren had responsibility for operations across a full continuum of mental health, addiction, and integrated services including outpatient clinic operations, MAT, detox, supportive sober living, assertive community treatment, assisted outpatient treatment, and other programs within the criminal justice system.
She also oversaw home and community-based services and integrated primary and behavioral healthcare. As an executive operations leader, Bren developed and successfully implemented innovative programs integrating primary care with robust behavioral health and social services to address the needs of individuals with complex needs. Her innovations included a program focusing on super utilizers which resulted in a 60 percent reduction in emergency utilization after 90 days of engagement in the program. She has extensive experience engaging multiple stakeholders and decision makers to generate innovative strategies that produce results.
As a Certified Professional in Healthcare Quality (CPHQ), Bren is adept at applying metrics and data analytics, Lean and change management methodology, and developing, implementing, and evaluating clinical systems to drive targeted outcomes and reduce costs. She has experience conducting change management and organizational development, working with partners across systems and with clinic leadership and staff to support operational and cultural change. She also is experienced at developing and evaluating outcomes frameworks measures tied to Pay for Performance and other elements of Alternate Payment Methodology.
Bren earned her bachelor’s degree from the University of Minnesota and her Master of Social Work degree from the University of Kansas. She is a licensed clinical social worker and certified clinical social work supervisor.