- Personal Email: INTERNET
- Home Phone: (714) 549-2790home
With nearly three decades of executive leadership in the nonprofit sector, Charles’ passion is focused on supporting government entities and community-based organizations in achieving greater results through assessment, alignment, and the implementation of innovative solutions.
Charles’ career spans healthcare, child welfare, probation, housing and homelessness, mental health, suicide prevention, harm reduction, and substance use disorder, with a forte in HIV and LGBT populations. He is astute in project management, fund development, needs and organizational assessment, strategic planning, evaluation, accreditation, marketing, government relations, and coalition building, uniting people and processes around shared values, common goals, and evidence-based solutions to achieve lasting results.
Charles joins HMA Community Strategies (HMACS) from APLA Health, a Federally Qualified Health Center (FQHC) providing healthcare and social services to the HIV, LGBT, and low-income populations in Los Angeles. Charles oversaw fund development and right-sized APLA’s advancement department to reduce personnel costs as the organization transitioned from a traditional philanthropy model to a fee-for-service, value-based revenue model. His team secured significant healthcare funding, including a multi-year grant to become Patient Centered Medical Home (PCMH) certified.
As vice president at The Village Family Services, a foster care and behavioral health agency, Charles was instrumental in the planning, development, and execution of expanding programs for transition age youth (TAY). Charles led the organization’s efforts to achieve the Human Rights Campaign’s All-Children, All-Families seal for LGBT cultural competency. He spearheaded the development of a TAY drop-in center and shelter home in the San Fernando Valley to address a dramatic increase in homeless youth. He secured federal and county funding to launch street outreach and housing programs. Charles also advocated for and received Mental Health Services Act (Prop 63) funding to produce a publication and training program Strategies for Working with Lesbian, Gay, Bisexual, Transgender, Questioning Transitional Age Youth: Outreach & Engagement Best-Practices.
As chief executive officer of The Trevor Project, Charles led the organization through a substantial period of growth and expansion through fundraising, communications, and marketing initiatives. The national nonprofit organization provides suicide prevention efforts among LGBT and questioning youth. Charles expanded the organization’s national footprint by opening crisis call centers in New York and San Francisco. He supersized the number of volunteers who provided crisis counseling for the 24/7 suicide prevention lifeline and revamped the volunteer training program to conform to best practices in suicide prevention and intervention. Additionally, Charles established an annual program evaluation process, which identified gaps in services and resulted in the launch of online crisis services. Under Charles’ tenure, the organization achieved national accreditation from the American Association of Suicidology.
Charles founded Project Angel Heart, a Denver-based nonprofit organization delivering meals to homebound people with HIV/AIDS. In 2016, Project Angel Heart delivered 320,000 medically-modified meals to 2,830 Coloradans living with life-threatening illnesses. Charles serves as a Los Angeles county commissioner for the Inter-Agency Council on Child Abuse and Neglect and is a board member of the LGBT Center of the Desert in Palm Springs.
Charles holds an MBA in healthcare management from Western Governors University and a certificate in nonprofit administration from the University of Colorado, Denver.
An avid cook, classical music aficionado and theatre enthusiast, Charles and his husband reside in Palm Springs and Los Angeles.