For more than a decade, Erica L. Reaves has focused her career on expanding access to long-term services and supports (LTSS) and addressing the structural drivers of health inequities. She is a public health practitioner who has collaborated with beneficiaries, advocates, researchers, policymakers, and providers to promote person-centered care options for seniors, people with disabilities, and family caregivers.
Before joining HMA, she served as a program manager with the MassHealth (Massachusetts Medicaid) Payment and Care Delivery Innovation Unit. Her cross-functional work there included providing administrative leadership and developing innovative policy solutions to sustain key operational functions to meet the care coordination needs of Medicaid managed care enrollees during the COVID-19 public health emergency.
An adept policy analyst and social entrepreneur, Erica has provided policy analysis, implementation support, and program evaluation for Medicaid programs in multiple states as well as LTSS-focused reports for legislative, research, and media audiences.
Erica earned a bachelor’s degree in biological sciences and a master’s degree in public policy from the University of Maryland, Baltimore County. She also graduated from the Doctor of Public Health Program at the Harvard T.H. Chan School of Public Health. She has written and contributed to various reports, articles, and publications on Medicaid LTSS and family caregiving.