Los Angeles, CA
Lindsay Gibbs is a Medi-Cal expert with vast experience in contract administration and interpretation as well as policy and waiver implementation. She is a skilled project manager specializing in communications and change management.
Prior to joining HMA, Lindsay served at Blue Shield of California Promise Health Plan. While there, she took on the task of improving Medi-Cal literacy across the Blue Shield of California workforce. She incubated novel education channels, developed Medi-Cal learning modules, and led the change management effort to drive adoption of these new resources. She designed a first-of-its kind, one-stop shop website for the enterprise dedicated to Medi-Cal learning. In addition, Lindsay led enterprise-wide trainings for both line staff and upper management. Also during her tenure at Blue Shield Promise, Lindsay oversaw process improvements for the Medi-Cal Account Management and assisted in contract interpretation during annual audits and regulatory implementation projects.
Lindsay previously held positions at L.A. Care Health Plan where she lent her expertise on several key implementation teams including the core functional team for the Affordable Care Act (ACA)-mandated Health Homes Program, the Whole Person Care pilot program authorized by California’s 1115 waiver, and a $20 million grant L.A. Care awarded to Los Angeles County Department of Health Services Housing for Health program. While on these teams, she liaised with external stakeholders to ensure alignment on regulatory reporting, adoption of Health Information Exchange platform, and program design.
Prior to her healthcare career, Lindsay was an educator and entrepreneur. She founded and co-owned Golden Poppy English Center, a private English language academy in the south of Spain. Her responsibility ranged from day-to-day accounting to applying for a business license at city council to teaching high school aged students the difference between the past simple and present perfect tenses. This experience left her fluent in Spanish and a bit of a grammar perfectionist.
Lindsay graduated cum laude with a Master of Science in Social Entrepreneurship from the Marshall School of Business at the University of Southern California, Los Angeles. She also holds bachelors’ degrees in international studies and Spanish/Latin American studies from American University in Washington, D.C.
In her free time, Lindsay does urban hikes around Los Angeles, with planned stops for tacos and coffee.