A skilled policy and data analyst and communicator, Muriel Kramer is an empathic and adept healthcare professional with experience in behavioral health, substance use disorder (SUD), healthcare management and social determinants of health.
Before joining HMA, Muriel earned her Master of Social Work following time spent working with non-profit organizations, pharmacies, and in communications positions. She focused her study on mental health, criminal and social justice, and advocates for social change and improved healthcare outcomes for marginalized constituent groups.
To that goal, Muriel has served as site coordinator, triage and diversion coordinator, social worker and program director for Bay Cove Human Services where she, in these varied roles, managed day-to-day center operations, designed and promoted triage programs for those with homelessness, SUD and complex mental illness and directed an overnight, emergency shelter for adults with SUD during the winter months in Cambridge, MA.
Her dedication to helping those in need also includes serving as a social worker where she developed a program to enhance case management and better serve those homeless adults with SUD in the Bay Cove Emergency Shelter. She worked to address client needs from identifying and providing immediate supports to obtaining long-term treatment and housing for clients.
Muriel is dedicated to improving healthcare and health outcomes for those living in poverty, living with trauma history, past incarceration and other social determinants of health.
In addition to earning a Master of Social Work from Boston College School of Social Work, she has earned a bachelor’s degree in mathematics from Syracuse University and served the United States Air Force earning the rank of Captain.
She is a proud and happy mom of six adult children, with the youngest two in college, and enjoys playing with her grandchildren, family camping, board games, reading and stitching.