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Health Equity and Equity-Centered Strategic Approaches 

There is significant and increasing demand across health and human services to address health inequities and eliminate disparities in service delivery and positive health outcomes. Organizations are asked to provide healthcare in holistic ways that recognize both individual and population-level needs.

Three areas of activity in this space include:

Diversity, Equity, and Inclusion (DEI) work to address inequities within organizations

Equitable access to care and service delivery to improve outcomes and eliminate health disparities

Community wellness and population health outcome improvement

Recent changes in federal and state policy and financing are driving equity advancement, chiefly: Executive Order 13985 to Advance Racial Equity and Support for Underserved Communities Through the Federal Government, which paves the way for the nation’s first racial equity blueprint for federal agencies; and the Centers for Medicare and Medicaid Services’ (CMS) strategic pillar on health equity, including an equity framework for payment policy through 2032.  In addition, current and pending 1115 waivers from several states pay significant attention to equity by addressing social determinants of health and health related social needs. 

Illustration from the CMS framework for health equity

HMA can help organizations across the health and human service spectrum operationalize health and racial equity.

We acknowledge that to improve health and social service outcomes at individual and community levels, we need to work across sectors and enterprises. We believe embedding equity practices and strategies throughout health and human services will deliver results and develop new innovative partnerships.


Assess organizational climate, policies, practices, and impacts

Establish equity as a critical foundation of your organizational culture in a way that is apparent and transparent to staff and clients

Identify priorities to infuse equity throughout the organization

Create plans for ongoing feedback and organizational action responsive to staff and client needs

Apply population health management approaches to delivery system redesign grounded in addressing social determinants of health and health-related social needs

Strategic planning


Technical assistance


Ongoing guidance

Align organizational strategy with an actionable equity agenda

Work with leadership and staff to ensure that your organization’s activities are designed and implemented in a way that supports an equity agenda for both staff and clients

Facilitate equity workshops and build organizational capacity

Design and facilitate equity workshops to build organizational competencies, including: Equity principles and fundamentals, Equitable practice strategies, metrics, and continuous quality improvement, Cultural humility and community engagement approaches

Plan, convene, and facilitate forums for large and small groups within a workplace or system ensuring buy-in from involved parties and leadership

Establish a framework for mutual support and information sharing while integrating insights through continued learning and dialogue.

Our Services

Assessment, mitigation, and remediation

Community engagement

Equitable access and service delivery design

Stakeholder engagement and facilitation

Organizational assessment

Change management

Strategic planning and implementation

Training and technical assistance


A Health Equity Impact Assessment (HEIA) can help organizations understand the potential impact, positive and/or negative, that a change to the delivery system may have on a facility’s existing patients and the health and wellbeing of the surrounding community.

Pivotal to any HEIA is meaningful stakeholder engagement, the format of which may vary depending on the project, and high‐quality data analysis.

HMA colleagues routinely:

Design and program online surveys

Conduct key informant interviews

Facilitate focus groups and public deliberations

Synthesize stakeholder feedback

Conduct community health needs assessments

Analyze health indicators and incidence rates in populations

Contact our experts:

Uma Ahluwalia

Uma Ahluwalia

Managing Principal

Uma Ahluwalia is a respected healthcare and human services professional with extensive experience leading key growth initiatives in demanding political … Read more
Leticia Reyes Nash

Leticia Reyes-Nash


Leticia Reyes-Nash is an accomplished, innovative executive leader with 20 years of experience leading policy advocacy, projects, and community engagement, … Read more
Charles Robbins

Charles Robbins


Charles Robbins has been transforming communities for the past three decades. His extensive community-based organization career spans healthcare, child welfare, … Read more
Maddy Shea

Madeleine (Maddy) Shea


Maddy Shea has a passion for health equity and the federal, state and local cross-sectoral expertise to guide community health … Read more
Doris Tolliver

Doris Tolliver


Doris Tolliver is a strategic thinker specializing in racial and ethnic equity, organizational effectiveness, change management, and business strategy development. She … Read more