This blog post was written by HMA Principal Jeffrey M. Ring, Ph.D.
There are many great things to do up in California’s majestic Sierras. The air is fresh and crisp, the water runs clear and the trees stretch up to dizzying heights.
The health care practitioners of Avenal/Aria Community Health in Central California decided to head to the Sierras for a weekend retreat coordinated with Health Net, and an opportunity to learn together about enhancing the delivery of patient-centered care. I designed an interactive, experiential workshop that aimed to facilitate team-building, an exploration of the foundations of communication (including empathy, trust and non-verbal communication), and the skills of Motivational Interviewing which has been empirically demonstrated to be more successful in generating patient behavior change than giving advice.